So, you’ve reached the first major milestone in your journey to finding a new role: being invited successfully for an interview.

Whilst there is already much to celebrate, arguably the hard work starts now and many recruiters will tell you it all boils down to one thing – preparation (and plenty of it).

There is already much written on the specifics of what kind of preparation you should consider. From researching a business’s digital footprint (including PR, reviews, news articles and social media channels) to connecting with your interviewers on LinkedIn.

But there is also one element of an interview that is essential in not only demonstrating your interest and enthusiasm for the role and company, but actually ensures you are sense-checking job suitability against your own objectives while you’re in the room.

All interviews, whether they are conducted over the phone, over video/virtually, or face to face, will present the opportunity for you as the candidate to ask questions.

Pass up this opportunity at your peril.

We know from our own independent research that the top reasons jobseekers choose to move roles are:

1. Progression
2. Salary Increase
3. Redundancy
4. Relocation
5. Work/life balance

It certainly makes sense therefore to pose your interviewer relevant questions that align with the above and use the interview as an opportunity to conduct your own due diligence of sorts.

Here are 10 smart questions to consider:

1. What are the opportunities for progression within the business?

The question itself is multi-faceted in that by asking it, you are already demonstrating you are ambitious and career-minded and are already in it for the long run. It is also an essential question to pose if you have decided to leave your current role due to a lack of progression opportunities.

As your role’s career path and available opportunities are critical for your professional growth, it is in your best interest to find out where your future lies with the company in question. One way to circumnavigate this topic if you’re concerned about being too direct is to ask instead ‘Where have successful employees in this role moved on to?’ or ‘How are promotions handled?

You can ask if there is specific career-path documentation although don’t be put off if this doesn’t exist in smaller companies. Whilst some roles may not necessarily have an apparent move ‘up’, you may still want to check that there are opportunities to train and upskill more generally.

2.  How will my performance be evaluated?

Whilst we know that salary and remuneration are often a catalyst for moving roles, it is generally a no-no to ask about specifics in your interview – at least initially. That is of course, unless your interviewer brings the topic up themselves.

However, one area of questioning to consider instead which is likely to touch on the subject is around performance.

The question in itself demonstrates that you are eager to make a positive contribution to the business and are once again thinking about your long-term career in understanding how job performance is evaluated.

You may want to probe a little further around expectations in the first 90 days, or the formal review process but should seek to understand any specific metrics or KPIs that you will be measured against.

Whilst this line of questioning doesn’t necessarily touch upon base salary on offer with the role, it is likely any sort of performance-related incentives or bonus will be communicated at this juncture.

3.  What are the company’s plans for growth and development in the next 5 years?

Asking questions about the company’s growth trajectory will certainly impress during an interview. It shows that you are curious about the wider company and its success, rather than a sole focus on your role and the specifics that come with that.

However, the response you get from your interviewer will also give you further insight into progression plans (and where you may fit in with these in the future) as well a general idea of job security – a must if you have concerns in this area or perhaps find yourself on the job market due to a recent redundancy.

You shouldn’t however ask questions on this topic that you could typically find online – on the company’s own website for example. This may include things like their mission statement, their vision or press releases. This will only demonstrate that you haven’t done your homework.

Instead, do an ‘environmental scan’ (a term used by Dr. Lenaghan at the Hofstra University School of Business) to understand what is happening in your specific region or professional sector more generally. The questions you ask then could focus on the broader implications of these on your role and the business you are interviewing with.

4.  How has the company changed since you joined?

Questions that focus on the individual(s) who are interviewing you are a great way to build rapport and that initial relationship – imperative if they will be your direct line manager or supervisor if you are successful in getting the job.

However, this line of questioning is more so about ascertaining what the culture is like at the company in question.

It allows you to sense-check that your own values align with the businesses, and consider your general compatibility and ‘fit’ on a deeper level than just being competent and able to do the job.

Making the transition from interviewee to interviewer isn’t always easy, but it will certainly help to uncover how those individuals view the office environment and helps to build a certain camaraderie from such a personal response.

5.  What are the opportunities for collaboration within this particular role?

Asking questions that focus on your relationship with existing members of the business are great in showing your interviewer that you are a team player that can think outside of the singular job description in front of them.

Questions that probe more generally around the specifics of the position are also worthwhile in understanding more about team dynamics, the structure of the business in question, and scope for growth and personal development.

If the role in question is hybrid or remote, this question also demonstrates that you are looking to cement working relationships regardless of where or how you physically work for the company. This is important as the general sentiment around hybrid working and an apparent ‘gap’ between business leaders and employee preferences continues to widen, according to an article from the World Economic Forum released last year.

The article focuses on research conducted by Ipsos in which over half a million survey responses from 95 countries were analysed revealing attitudes to hybrid working. Interestingly, over 25% said that working remotely improved communication and collaboration (and actually led to decisions being made swifter as a result).

Regardless of your anticipated working pattern, however, this question will also give you an insight into your direct team, individuals you will be working alongside, and other projects or steering groups you could be a part of.

6.  What does a typical day look like in this role?

If you are looking to ascertain or enquire about work-life balance at the company you are interviewing with, then you need to tread carefully. You don’t want to jump straight in by asking questions around working patterns, flexitime, expectations around working outside of contracted hours or holiday allowance (although all of these may certainly be on your mind when considering a new role).

Whilst there will be the opportunity to gain answers to some of these as part of the general hiring process (indeed your Recruitment Consultant can act as a liaison here) in the interview itself, you can certainly assess the work-life balance without projecting a negative impression – even if that means reading between the lines in places.

You might ask the interviewer about their own work schedule over a typical week/month/quarter as well as ascertain if there are seasonal peaks (relevant to certain sectors over others).

There is also a lot to be gained by assessing more generally the interview process itself; was it easy to get the interview arranged or has it been chaotic? Do the other team members in the office (or on-screen) seem relaxed and happy, or distracted and frenetic?

If you are looking for a new opportunity that offers a more suitable work-life balance, then questions that probe around this topic are essential, yet should be handled with care in order to still leave with a good impression and not focused solely on the ‘what is in it for me’ sentiment. A fine balance to strike.

7. How much contact with clients can I expect to have on a daily basis if I’m successful?

If the role in question is a client-facing one or involves overseeing client projects, this question helps to further build a clearer picture of what to expect on a more practical level in a typical day on the job. As your skillset will be better suited to some aspects of the work than others, this question provides the opportunity to gauge how much of the role actually aligns with your key strengths and whether it will ultimately be a good fit for you skill-wise.

If for example, you find that the role involves a lot more of the behind-the-scenes aspects of project management, such as document writing and paperwork than actual face-to-face interactions with clients, it may be best to reconsider the options you’ve got on the table with your recruitment consultant to find out where your preferred work style can be better accommodated.

8. Can you describe a typical client the company represents?

As a bit of a spin-off from the previous question, this one serves a dual purpose here, for your sense-check of each party’s suitability. While you will likely be aware of the company’s values and culture by this point from your own preliminary research about the business, learning what kind of clients the company usually represents can give you an inside look at exactly how well this lines up with what is professed. It can also prove useful in determining whether you are likely to encounter any ethical considerations you might have, particularly if you’re being interviewed by a larger company, as you would likely be working with a more diverse clientele. However, if you’re being interviewed by a smaller business, it can be quite beneficial to gain pointers on which strategies and approaches can be best used to build rapport with clients, considering the type of client you will be working with will be more frequent.

9. How is workload distributed?

Getting a general idea of the distribution of tasks among team members allows you to gauge the level of collaboration, potential stressors, and potential work-life balance within the firm. This question helps to assess if there is a fair allocation of responsibilities, whether there are support systems in place, and how teams collaborate to meet deadlines. Moreover, it signals to the interviewer that the candidate is mindful of the practical aspects of the work environment and is interested in ensuring they can maintain a sustainable level of productivity.

10.  What are the next steps in this process?

Understanding the general timeline and steps that follow the interview is important and shows the interviewer that you are still engaged and wanting to progress (if of course, you decide that you do at this juncture).

Rather than focus however on the ‘yes/no’ decision, or when to expect an invitation for the second/third interview, asking about the onboarding process or what the first few months will look like demonstrates further that you can envisage yourself in the position, and are enthusiastic about starting on that journey.

If nothing else, this line of questioning and the responses you get may indicate the interviewers’ own thoughts on you as a potential candidate through their body language and general fervour when they run through what those next steps look like.

In Conclusion

Asking strategic questions in your interview is always recommended and will undoubtedly impact the chance of you moving on to the next stage in the process.

In the same way that you will spend time researching the company in question, as well as perfecting answers to the most commonly asked questions, preparing for the questions you wish to ask is always worthwhile.

In the very least, it demonstrates that you are engaged in the process and focused on a long-term career with the business. Yet it is also the chance to cross-check against your own objectives and goals when looking for your next employer.

If you are leaving your current role due to a lack of progression – ask about those opportunities at this company. If the catalyst to move is around culture fit, probe a little around that.

As a general rule, you shouldn’t focus too much on the specifics of the role regarding salary and benefits but do use this part of the interview to ask about the elements of the role you’re not sure about, any concerns, or to clarify a point that had been discussed earlier in the interview.

At Clayton Recruitment, our sector specialists help to prepare candidates for interview as standard as part of the service we offer. We already have valued working relationships with the many businesses we work with across the northwest and, as such, can help to get a head start on some of the topics raised here around culture, structure, and remuneration.

If you are considering a move at the moment, our team can help to understand current opportunities in your region and sector specialism, as well as general market conditions and the competitive landscape.

Get in touch today for a confidential, impartial chat and we’ll help you take that all-important first step in the next stage of your career.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

Click here to speak to one of our experienced specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

The practice of virtual interviewing has become far more commonplace across most industries, especially since the pandemic when it was largely the only option on the table. Forbes highlighted recently that rather than a systematic return to face-to-face, virtual interviews are now providing hirers with a sometimes additional step in their hiring process, helping to screen candidates using tech that is now familiar to all parties.

Despite lacking the obvious physical elements, most candidates will agree that any interview, virtual or physical, can be the most daunting aspect of the application process and as such, need thorough preparation. While there are notable upsides to the former that can help ease the nerves, there are also challenges to contend with, such as the added difficulty of figuring out how to make a great first impression without some of the reliable methods a face-to-face interview offers (such as a firm handshake and positive body language), and from an interviewee perspective – assessing whether the company you’ve applied to is a good cultural fit.  

That said, nailing a virtual interview needn’t be as daunting as it may appear.

1. Do Your Homework

Whether an interview is virtual or physical, its fundamental goal is the same – it is an opportunity for candidates and employers to meet, ask questions of each other and demonstrate why you as a candidate will be an ideal hire for the company in question, while you test their compatibility with your skillset & ability to help you develop your career. 

As such, there will always be constants present in the interview process and consequently, your preparation for them. Virtual or not, you can absolutely expect to be asked a number of questions about your professional profile, such as your background, career ambitions, reasons for moving into a new role and suitability for the role and company.  

You can and should start by researching the hiring business, getting to know how it operates and what values and principles guide the business. The best places to get a good idea of these are the company’s website and social media channels, as well as the kind of content the business posts online. 

Remember that the interviewer(s) will want to be absolutely sure the candidate they’re interviewing is meeting the bare minimum standards at the very least by doing their homework, and will be paying attention to how you tie your answers to questions about your suitability to their own core values, ambitions and culture, as well as your general knowledge of your practice area.  

As this largely all boils down to having the basics covered, the hiring manager will be even more interested in what you can do to set yourself apart from the competition and so will be looking for how you can use the opportunity to add to what you’ve said in the interview. This means now is the time to ensure you have up-to-date knowledge of your practice area and the industry in general, and go beyond what is commonly found on the internet, bearing in mind other candidates will be thinking along the same lines. 

This will often come in the form of the hiring manager asking you if you have any questions for them and this is where preparing questions of your own for the interviewer becomes crucial to making as strong an overall impression as possible. A useful tip for candidates is to spend a bit of into the background of the person you will be interviewed by on LinkedIn.  

Although you can’t predict every single question, you can certainly make your answers to ones that you do prepare for foolproof, especially when it comes to competency-based questions. These are questions asked in order to see if the candidate can demonstrate their knowledge and skill in a specific area. Say that is client management for example. You would be asked to describe a situation or scenario where you demonstrated excellent client management skills, and be expected to back it up with the measurable result you achieved. Other competency-based questions to expect include:  

• How do you deal with an X, Y or Z situation? 
• How would you handle a difficult client? Can you share an example? 
• Give an example of a time you handled conflict in the workplace? 

2. Have Your Notes Handy (But Don’t Rely on Them)

It will be standard for the interviewer to ask for the best examples of your work, and so a digital document with bullet points highlighting what you wish to share, along with supporting notes should suffice and should be brought with you to the interview to refer to.

It is common for candidates to make the mistake of writing several pages of notes and then during the interview become overwhelmed by them when fishing around for the answer to a question. This misses the point of bringing notes to a virtual interview – they aren’t meant to be a crutch or a ‘cheat sheet’ to rely on, but rather a supplementary document to use only minimally.

Use them to refresh your memory of points you’ve already looked over and need a reminder on.

3. Practice Makes Perfect  

General preparation for any interview should involve some element of practising your responses to anticipated questions, verbally and non-verbally.

Although what you say in an interview certainly matters, how you say it is also important– as your tone of voice and inflection should convey an air of confidence & enthusiasm for the role. Despite how much focus is often given to the words spoken in a virtual interview and how little body language is thought to be perceived, the majority of information about a person’s attitude, confidence level and interest in the topic will still come from your nonverbal communication. Just like in a face-to-face interview, this is what hiring managers will be paying close attention to when gauging if you are the right cultural fit for the company. 

Are you eyes darting about as you look at your notes off screen, or worse – your phone? Do you move about a lot on screen or appear agitated? Body language still matters even if you’re not there in person, so be mindful of how you conduct yourself. 

Try practising with a friend or colleague, and keep an eye on things like your posture (which should be upright and not slumped forward or lax), eye contact (maintained when you or the interviewer is speaking), hands (gesturing when speaking but not overdoing it or fidgeting) and facial expressions (smiling regularly). Practice active listening when listening to your friend/colleague’s responses, nodding your head to give affirmation of your attention and understanding to them, and asking questions for clarification when necessary. 

 The practice you put in will be the foundation of your confidence when you hop on camera or send that recording to the hiring manager, and will be your biggest help in keeping the nerves at bay both during and after the video interview. 

4. Get Comfortable – And Competent – On Camera 

Whilst you may be asked to have a virtual interview on screen as part of the general hiring process, many companies now ask for a piece-to-camera as part of the initial screening process too. This may be to simply introduce yourself and highlight your skills and suitability for the role, or more often than not, to answer pre-set questions by the hiring team itself.

The obvious advantage here is the opportunity to record and retake as necessary to ensure you present yourself in the best possible light. 

Two common cameras used for this purpose are webcams and smartphones but regardless of whichever you prefer, there are a few things to note about both:  

When it comes to video technology in general, smartphones do a far better job, but will need to be used in conjunction with other accessories (such as a stand to avoid any shaking when recording, and a lav microphone to better capture your voice and avoid choppy audio) – in order to improve the overall quality of the video. With the use of video technology now widespread, they are a relatively inexpensive investment.  

Another thing to note – and this applies whether you’re using a smartphone or webcam – is your background and lighting. Make sure you’re recording in a well-lit room with a plain, clutter-free and fairly quiet background that doesn’t have a window behind you in the frame. If you’re struggling to find a room that ticks the above boxes, you can use virtual or custom backgrounds instead.  

Similar principles to the above apply when opting for a webcam, as these can often be plugged onto a monitor screen or already be part of your computer, should the video quality be good enough. Audio quality should be tested ahead of time, whether you’re using wired earphones, wireless ones or a lav microphone. Try to avoid using headphones or gaming headsets if possible, as they don’t give the most flattering impression and can be restrictive when you’re moving.  

If it hasn’t been emphasised enough, practice is crucial, prerecorded video or not, as your first video recording is unlikely to be your best version and a rushed or poorly prepared video is easily noticeable. Apply the same tips mentioned above when recording, maintaining eye contact, and adjust your gaze when either you or someone else is speaking to get a good view of the body language they’re sharing. If they seem bored or look like they’re waiting for you to finish, chances are they are, so it’s best to avoid waffling when giving lengthy answers. 

5. Don’t Neglect Your Appearance 

Treat your appearance as you would in a physical interview and dress to impress, while keeping it polished, tidy and professional. While you can be a bit more relaxed with bottom wear – considering your top half is very likely what will be seen by the interviewer the whole time – avoid wearing anything informal or inappropriate – in case you’ll need to get up to adjust a cable quickly – as you may not be aware at that moment that it will be visible to the interviewer.  

6. Sort Out the Technical Details – And Master Your Platform 

Lastly, the software you’re using is also something you should be confident in using on the day of the interview, so be sure to verify what that will be with the hiring manager, and familiarize yourself with the platform ahead of time by practising the features you will be using, such as receiving calls, turning on your camera, setting up the virtual background (if you’ll be using one), sharing documents through the chat feature and screen sharing.

Be sure to double-check that your internet connection quality is working perfectly in advance, and notify the interviewer well ahead of time if you anticipate any issues. A thorough quality check can go a long way in calming the nerves before the video interview and minimise tardiness due to any technical difficulties.  

That said, the best way of ensuring you show up on time and avoid letting the nerves take over, is to simply arrive early, like you would at a face-to-face interview, about 10 minutes before the set time. That way, any issues you do run into technical-wise, you will encounter while waiting, with enough time to resolve it, rather than at the very minute you’re expected to already be ready to start the interview. 

In Conclusion

The shift towards virtual interviewing in the industry has brought with it a new and unique set of challenges for candidates to navigate and regardless of the format, interviews remain a crucial and often nerve-wracking part of the job application process. But a confident, well-thought-out and well-practised approach can make them work to your advantage.

If you are using the services of a specialist recruiter as part of your job search, the likelihood is that you will also get the chance to ‘meet’ them on camera too as part of your introduction and registration. Use this as practice for your interview with the company in question – and don’t be afraid of asking your recruitment consultant for help, advice, and constructive criticism – or even a mock-interview on screen so you can ensure you are fully ready and prepared. 

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability. With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, are unsure of opportunities in the market, or need a hand brushing up on your interview skills – we can help.  Call us on 01772 259 121.

If you would like to access our free guides, view them all here.

Embarking on a job search can be an exciting yet daunting journey, not least for those individuals that may be entering the job market for the first time in years. The process itself is marked by numerous crucial decisions and considerations, whether this is your first role after qualification or training, or a move well into your career.

And, whilst it may be tempting to jump into the process with both feet, it’s always worth taking a small step back, and approach the task at hand with a strategic mindset.

The critical factor here is doing the work needed to get organised and implement your ‘project new role’ plan – even if time is short.

To help kickstart the process, we have outlined an 8-step roadmap, focusing on key actions to take at each stage that can help to make it both easier and significantly enhance your prospects from the get-go.

Step 1: Consider what you want from your new role

Before beginning your job search, it’s important to sit down and have a think about what exactly you’re looking for. You might be instinctively looking for a role that is similar to your current one, or you might have had a change of heart and are looking at a role in a different sector or area of specialism. Regardless of what your initial preference might be, it’s important that you take some time to re-evaluate your career progress, goals, how close you are to achieving them and what steps you can take to get you there. Have your priorities changed since you last considered looking for work? If so, what are those boxes your new role should absolutely be ticking career and personal-wise? Having a clear idea of what to look for in your job search will help to make it a much more fruitful venture. 

Step 2: Enlist the help of a specialist

Once you’re set on the direction and purpose of your search, the next logical step is to decide whether to go it alone and spend time researching opportunities in the market, your region, and your practice area and apply to vacancies advertised.

The alternative is to enlist the help of a reputable recruitment specialist who will search the market on your behalf, and present you with (often exclusive) roles that are designed to be the absolute best ‘fit’ for you and your requirements from your next employer.

An experienced recruitment agency will be particularly helpful if you are aiming to carry out your job search with discretion while currently employed. Not only will they help you do the  above but they can also ensure you are fully informed and in the know about the culture, vision, and values of the businesses that you have in mind as well as provide guidance on how best to approach the other parts of the hiring process, including interview preparation, how to handle your notice period, and leave on good terms with your current employer. 

Step 3: Get your documentation in order  

Even in a world where 91% of all employers now use social media as part of their hiring process, the CV/Resume is still one of the most important tools any candidate has.

It is the first thing most employers will look at before even thinking about inviting someone to an interview. It’s also your best chance to immediately introduce your education and experience. Used correctly, your CV can improve your chances of getting the ideal job.

Unless you are searching for your very first role, you will need to make some time to update any existing or old documents, adding in your most recent experience and any new skills you’ve picked up (that are relevant for the role you want of course).

When listing previous roles, don’t just describe your responsibilities. Rather use it as an opportunity to showcase results you produced, and can produce for prospective employers by detailing your achievements in the role you’re describing. 

What you want to do here is take this opportunity to convince a hiring manager you’re the right fit for the role in question, and avoid the common mistake of using your CV as a catch-all document for every potential role. If you want to write a killer CV that stands out to prospective employers, it must be relevant to them. Research the company, look over the job description and make a note of all the important qualities and experiences they value and then, tailor your CV accordingly.  

Step 4: Include a Cover Letter 

At Clayton Recruitment, we’ve long been advocates of the humble cover letter to create standout for our legal candidates and provide that golden opportunity to add personality and interest in the role, over and above a CV.

Without a cover letter, your job application is just another sheet of paper, or another PDF file on the computer screen – one often lacking in personality and excitement. It is also much more likely to be skimmed over and discarded; worse, not read at all.

However, that’s not to say that any old cover letter will do. Crafting a compelling cover letter seems to be somewhat of a dying art in recent times, and whilst it has certainly evolved, it is still a worthwhile document to have in your job-seeking armoury.

Whilst we have a number of top tips when it comes to cover letter etiquette, in short, keep it short. Keep it readable. Keep it relevant to the job offer. Get someone to check it. Above all, put some serious effort into making sure it’s as good as it possibly can be, as a lack of effort will rarely open the door to an interview.

Step 5: Carry out your due diligence

If you are considering moving into a different sector altogether, it goes without saying that you need to ensure you do your homework. Find out as much as you can about your chosen area of specialism by thorough research and attending relevant webinars and workshops, and consider what evidence there is to show that a different practice area can actually provide what you’re looking for. Networking can prove incredibly useful to this effect. Leverage professional networks, both online and offline, to connect with individuals that possess a background & experience you could greatly benefit from, and consider joining trade associations and special interest groups to stay informed on what opportunities that switching may or may not provide you. 

If you’re moving into a different kind of role – managerial perhaps, look at a range of job profiles in detail and prepare to demonstrate your suitability and knowledge of what will be involved. Linking this back to your own CV here is key.

Step 6: Get your digital footprint in order 

If you don’t already, ensure that you harness the power of LinkedIn in your job search as it will not only help to expand your network but also help to build a winning personal brand with a presence compelling enough to catch the eye of employers. This is what makes your LinkedIn profile one of the most important assets in your search. As a platform that provides immense value for professional relationships, learning how to utilise it can facilitate eventual life-long connections with potential mentors and employers. 

If you already have a strong online presence (be that on LinkedIn or in a personal capacity on other platforms) you should also make some time to check your digital footprint. Are there any posts or content that you wouldn’t want a potential employer to see? Consider your privacy settings in the very least and give everything a thorough review with fresh eyes (profile pictures, bios etc).

Step 7: Prepare, prepare, prepare

Landing a new role is all about confidence. The more confident you are in yourself, the better chance you have of securing a new position when you get to the all-important interview stage.

This is where preparation is a non-negotiable.

Practising and preparing for potential and/or upcoming interviews equips you with not only the skills, but also the readiness to go into the interview room and effectively communicate your suitability to employers. Begin looking at the most common questions candidates are asked in interviews and draft your answers to match what they’ll be looking for in your responses.

On that note, it is worth practising adjusting your body language and facial expressions as those can often impact the first impression you’re trying to give more than what you actually say, considering it is something hiring managers will also pay particular attention to. There are also common mistakes to avoid in your preparation too, which we delve into here.  

In Conclusion

Entering the job market can be daunting – whether at the start of your career, or part-way through (when you will have been through this process before). And, even if you find yourself back here after many years of employment, don’t assume the steps to success are the same as they always were.

The market continues to evolve for jobseekers and hirers alike – be that from a tech perspective, or the general landscape impacting decisions throughout the process.

That’s where enlisting the help of a specialist recruiter will undoubtedly pay dividends in the long run as they can help to map out your plan of attack, support with your documentation, and really help to elevate your profile in front of your next employer. And, if you’re still a little step behind and just want to weigh up your options, many will be more than happy to chat through market conditions and the opportunities out there at the moment.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

The term “Neurodiversity” is not exactly new – although there is still arguably some uncertainty about what it means, and how specifically it is relevant to the world of work.. The topic has become a much-discussed aspect of DEI in recent years and the impact of its cultural recognition and widespread advocacy – having made many aware of the potential that lies untapped in this group of individuals – has seen the term not only find its way into everyday vernacular, but also spark a change in company hiring practices, with a genuine attempt now seen from businesses to understand and embrace the value such talent can offer, and strive to support them by adapting their hiring practices. 

But despite the focus on the latest update of today’s DEI initiatives, the question remains: has all the buzz translated into a real change in the fate of cognitively diverse professionals when it comes to employability?  

As widely acknowledged, diversity plays a pivotal role in recognising and embracing the inherent differences in human brain functionality. It should, therefore, be clearly reflected in a company’s recruitment process if they genuinely aim to empower neurodivergent candidates and support their success at every step of hiring. The significance of accommodating neurodiversity cannot be underestimated, as it profoundly influences the potential success of these individuals in any position they occupy. However, the question remains, do most recruitment processes today truly embody these principles?

Are Businesses Just Paying Lip Service?

The latest ONS research revealed that the employment rate for people with autism in the UK sits at just 29%, a figure lower than the rate for those with other kinds of impairment, with unemployment rates for the neurodivergent community overall at 30-40%, according to a study from O2. A later report written by Auction, an IT consultancy, as part of a survey to investigate neurodiversity in work, found that a third of people with autism admitted that going through traditional recruitment processes was the most difficult part of their career. 

The aforementioned study, conducted by O2, cited an institutional lack of awareness, training, and support as the reason behind the disproportionately high unemployment rates for neurodivergent individuals. It was also found in a recent EqualTech report by SpartaGlobal that just 21% of survey respondents actually work for businesses that tailor their recruitment practices to neurodivergent candidates, despite 87% of them stating that neurodiversity will be an absolute priority for their companies in 2023. 

So, are employers simply paying lip service? While a lack of commitment to changing engrained recruitment processes to support neurodivergent individuals is a plausible (and apparent) reason for the disparity in expectations and reality, another probable one is the failure of employers to make this aspect of their DEI initiative part of a structured, wider recruitment strategy. Efforts to adapt hiring practices for the benefit of neurodivergent candidates are more often seen in only some stages of the recruitment process, rather than at every point possible, ultimately leading to a disjointed and ineffective approach. 

Eliminating Unconscious Bias In Hiring

Take blind hiring for example. It is a DEI strategy employed to eliminate unconscious biases that can arise from relevant but unnecessary information (such as names, age, years of experience, or level of education) that employers pick up at certain stages of the hiring process. It makes the employer unable to discriminate against candidates because of the lack of information that triggers unconscious biases.

While its value is clear, with successful implementation increasing the likelihood of candidates from minority or disadvantaged groups making it to the interview stage, its potential cannot be maximised unless it is supported by complementary strategies at other stages of the hiring pipeline. One such strategy is the targeted recruitment of neurodivergent candidates through the use of a talent pipeline, which addresses the fact that the strategy of blind hiring cannot increase the diversity of interview pools if not many candidates from the neurodiversity community apply in the first place.  

Building the Foundation for Holistic & Bias-Free Hiring

When talking about implementing complementary strategies, certain things must be set in stone. To begin with, a business must be clear on its objectives for its recruitment process. As the starting point and the thread that will be running through your entire recruitment process, how well your objectives are clearly defined and communicated throughout your team will determine the quality of the changes you make in your hiring practices and how effective they will be in facilitating the achievement of said objectives. Whatever that objective may be, whether it’s to improve efforts to adhere to corporate social commitments through an inclusivity-centric process, or to simply improve workforce productivity across the business, it must be well-conveyed and well-supported by the leadership team in the business at all levels. 

Creating Your Target Persona

Once clear, your objectives should inform the creation of your target persona. The profile you create to represent your key target will not only give you a concrete idea of the skillset you are looking for in your ideal candidate but will also give you the opportunity to test and falsify pre-existing notions and ideas about what you believe is needed to be successful in the role. Are there any assumptions about the importance of social skills or personality traits in the performance of the role? What impact would it have on performance if these skills were absent? Critically assess your selection criteria to eliminate possible biases that can creep in, and ensure it is fully justifiable. 

 It is your target persona that will then determine how you rework and adapt your hiring practices, at every point of the entire recruitment journey. This aspect is where organisations tend to err in meeting the needs of neurodivergent candidates. The true purpose of the hiring process, which is to assess the necessary competencies and traits required for the role, as well as the candidate’s willingness and aptitude for growth, is only partly acknowledged, and at certain stages of recruitment.

This leads to the many flaws still seen in hiring practices, such as the emphasis on social interactions in interviews, which can be particularly difficult for some neurodivergent individuals who struggle with social cues and communication (verbal and non-verbal). 

Stage One: Effective Job Descriptions 

Any recruitment process built to facilitate the success of neurodivergent candidates must be reworked and adapted from the starting point to the endpoint; in other words, it must begin supporting candidates before they get to the interview stage.

Its success starts right from when candidates read the job descriptions that advertise these roles, and get both the information and the accessibility they need to proceed with the application, not simply one or the other. This involves things such as the kind of language used, as well as the choice of terminology to describe the skills required for the role. With job descriptions that are designed to cater to neurodivergent candidates, the watchword to follow is clarity; your choice of words should clearly and plainly describe the role and the requirements necessary to be considered for progression. Outline which ones are must-haves in a simple and presentable format (a simple bullet point of skills required works best here) but avoid unnecessarily broad and generic phrases like “must be a good communicator or “must have strong teamwork skills’’, especially if they are not traits required to be effective in the role. They attach an unneeded sense of exclusivity to the required competencies that can mislead candidates into thinking they are not adequately qualified to apply.

You can add in a section clearly listing skills that are desirable, but take care not to bloat your job advert with a skill wish list, as this can equally be as off-putting to neurodivergent individuals. 

Consider An Accommodation Statement

Another good way to demonstrate your willingness to support applicants is to explicitly let them know you intend to do so through an accommodation statement. This is a crucial but often overlooked aspect of job adverts (if they’re even included at all), as it can help to eliminate the source of their worries when considering applying. Letting them know that they will receive the necessary support and accommodation should they need it, helps to break down the initial mental barrier that can prove problematic during this first stage of the hiring process.  

Stage Two: Review & Interview

Whist an adapted ‘traditional’ application process is still the best method of assessing candidates for some businesses, unconscious bias does remain an issue at this stage, and the adoption of alternative evaluation methods can help to mitigate this. In addition to the practice of blind hiring suggested previously, you can consider using a scoring system against a set of questions. This approach puts the focus on experiences and skills that can be overlooked in favour of good CV writing skills or a first-class honours degree. Other methods like video submissions, workshops, and telephone applications are approaches you can and should be open to – the onus is on you to experiment and get creative with your recruitment practices! 

The interview stage has always presented the biggest challenge to overcome for neurodivergent candidates. And, whilst it’s not realistic to discount this stage in its entirety, they should not be the sole evaluation method, but balanced with other assessment techniques in order to provide a fairer and more accurate appraisal of candidates. For example, consider assigning less weight to interviews in the overall evaluation process and couple them with a work trial instead, to allow for a more skills-focused assessment of suitability for the role. 

Equally as important, is your level of proactivity in offering reasonable accommodations during this stage. Not only does this create the optimal conditions needed for the interviewing candidate to perform at their best, but it also helps to quell any anxiety that may arise because of the occasion. It also communicates a willingness as an employer to do everything you can to see that individual succeed. Whether this involves arranging for flexible interview locations, permitting the use of screen readers during online assessments, or even providing interview questions via chat during virtual interviews or before an interview to enhance accessibility, you should ensure you’re well-prepared to facilitate their success. 

Stage Three: Post-Interview Process 

Following the interview or review stage, the focus should be on providing constructive and prompt feedback to candidates. Avoid the common mistake of ‘ghosting’, and instead communicate your reasons for your decision on the outcome of their application process, openly and transparently. Let decisions made on their suitability be made primarily based on the competency demonstrated for the role, and avoid making hasty judgments based on what might be perceived as ‘awkward’ moments, unconventional body language, or a perceived lack of social skills, as these may not have any impact at all on the candidate’s ability to perform the job effectively. By building this two-way line of communication you are not only fostering transparency across the recruitment team but are also improving your hiring process. 

The recruitment process for any individual can be overwhelming – and the same applies for the business owners or hiring managers themselves, particularly when market conditions are challenging. Recruiting under pressure can mean that processes aren’t followed in the same manner, including ethical recruitment practices and standards, albeit temporarily. In short, practices designed to ensure the highest standards of professionalism, fairness, and transparency is key. 

Stage Four: Onboarding 

Although it is one of the less obvious aspects of the recruitment journey when the contracts are signed and the start date has been agreed, onboarding is a process that requires just as much attention and preparation as any other stage when welcoming a neurodivergent employee into your team.

Onboarding neurodivergent employees is not a one-size fits all approach. Employers need to be acutely aware of how their new recruit works, in order to understand how best to engage and optimise the potential their talent brings. 

Educating the existing team with diversity awareness training in advance of a neurodivergent colleague starting is crucial, as it will ensure that colleagues know how to communicate with the individual, learn about and understand particular characteristics and preferences while respecting their privacy & dignity. It also helps them avoid making presumptions about what the best way to carry out the onboarding process is. For example, common icebreaker activities that are used to help introduce new employees to the team can be quite stressful and anxiety-inducing for neurodivergent individuals and often end up becoming counter-productive. A better way to approach it would be to speak with your new starter beforehand to find out how best they would like to meet their new team members and ideally have a conversation with the management or other senior figures about their new colleague so that the team better understands what to expect in the short, medium, and long term. 

As such, a line manager or management team that is willing to be supportive and patient enough to train up their new employee is key to the success of their onboarding. They need to know that no matter the need, their manager is always approachable and available to help. This is also where the help and input of colleagues to help the new employee ease into their new environment can be instrumental. Quick but regular check-ins via email or inviting them out for a bite at lunchtime can go a long way in helping the individual to settle in and quickly feel part of the team.

And Finally

Much is written about the importance of organisations reviewing (and amending) their recruitment process to enable cognitively diverse candidates to showcase their strengths. However, recognising the value of neurodiversity in the workplace and facilitating their success, is just the beginning of a larger journey towards fostering an inclusive and thriving workplace culture. Efforts to support neurodivergent candidates should extend beyond the recruitment process, as neurodiversity should be embraced as an asset that brings out the unique perspectives and talents of all employees. This is how you as an employer can build an inclusive culture in the workplace and maintain a supportive environment, to ensure your workforce is fully optimised. 

In a much-documented skills-short market, ensuring that the proverbial net is cast far and wide is critical for businesses to remain competitive, and their hiring objectives on track. Revaluating your recruitment process is an easy way to tap into the wide range of neurodiverse talent who may have been overlooked for employment, or put off reaching out proactively by that critical first experience and interaction with your company and brand.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are building your existing team or looking for your next career move, we can help. And, if you are currently employed, you can be assured of complete confidentiality, professionalism, and honesty throughout the process – as standard.

Click here to speak to one of our experienced specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

At Clayton Recruitment, we’ve long been advocates of the humble cover letter to create standout for our jobseekers and provide that golden opportunity to add personality and interest in the role, over and above a CV. Although there is often some debate about the usefulness and relevance of this format. In fact, according to some recent research that we conducted within our professional network, 45% think they are no longer necessary…

The pandemic undoubtedly accelerated the use of technology as part of the hiring and recruitment process, and candidate profiles were (and continue to be) further enhanced through video and other digital platforms that allow all parties to explore role profiles and best fit, particularly when face-to-face interviews were largely paused, and are no longer the ‘standard’ anymore.

What is clear is that any format that provides those looking for a new role the chance to demonstrate suitability for specific roles and illustrate relevant skills and experience can only be an advantage – especially in creating stand out.

In short, they are a golden opportunity to introduce yourself, highlight your most desirable skills, and create a good impression to either/both your specialist recruiter or the hiring manager of the business in question.

So why on earth are they so often skimmed over – or even worse, left out altogether?

Without a cover letter, your job application is just another sheet of paper, or another PDF file on the computer screen – one often lacking in personality and excitement.

And you know what? That’s fine: after all, the CV’s function is to list experience and skills. Your cover letter is there to add interest.

Without a cover letter, your CV is much more likely to be skimmed over and discarded. It might not even be read at all – almost certainly the case if the job description has asked for a cover letter to be included.

However, that’s not to say that any old cover letter will do.  There’s an art to writing a good cover letter – one that will make a recruiter straighten in their seat and think, ‘hmm, this person looks interesting.’

WHAT TO INCLUDE AND WHAT TO LEAVE OUT OF A COVER LETTER 

• Write your cover letter in the first person. When you’ve written your first draft, check over it and you’ll probably find that you’ve started every single sentence with ‘I’. Go back and reword some of the sentences so that they have variation in how they begin – it makes the cover letter read better and will increase the impact.

• Mix it up and write different cover letters for different organisations. Personalisation is key and always gets noticed. Your recruitment consultant can help you with this. For each job application, scour the job ad to look at the particular skills or competencies they’re seeking. Write your cover letter to tell them how your skills and experiences fit what they are looking for. Include why you want to work for their company too.

• Remember not to ramble: If it’s a big block of text crammed onto one page, then you put the person off ever reading it at all. Four to six very short paragraphs are the perfect length.

• Ensure you create white space between each major piece of information, so that it is easy to read and pick out the critical parts. In today’s online world many cover letters could be read on mobile so factor this in too.

• Use straightforward, clean language; no waffle or confusing acronyms. Complex language can be a headache for the reader and confuses the message – i.e. why you’re the ideal person for the role.

• Break overly long sentences into shorter ones, then read it aloud and see how it sounds.

• Put all your contact details on the cover letter. If you are unavailable to take calls during working hours, advise when is suitable.

• Make sure you mention the name of the company in the body of the cover letter and demonstrate that you have done your research on the company in some way. This marks the application out as targeted and that you care enough to make your application stand out.

• Strike a balance. Every company enjoys being flattered. While you want to demonstrate you are the right person for the role, be aware you don’t come across as sounding desperate.

• Don’t send your letter without having someone read over it for spelling and grammar mistakes. Of course, run it through spellcheck first, but that won’t always pick up homophones such as ‘their and there’ or ‘your and you’re’.

• Put real thought into what the reader might find interesting about you, your work experience, your interests and your personality.

In short, keep it short. Keep it readable. Keep it relevant to the job offer. Get someone to check it. Above all, put some serious effort into making sure it’s as good as it possibly can be, as a lack of effort will rarely open the door to an interview.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are building your existing team or looking for your next career move, we can help. And, if you are currently employed, you can be assured of complete confidentiality, professionalism, and honesty throughout the process – as standard.

Click here to speak to one of our experienced specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

Interviews can be nerve-wracking at the best of times. If you’re applying for an amazing new job opportunity in  your sector, the pressure to present yourself as a reputable, trustworthy, skilled and reliable individual can quickly get on top of you, no matter how confident you usually feel.

While most interviewers expect to see a few signs of nerves in candidates, making certain mistakes during this crucial conversation could mean you miss out on a fantastic role.

Whether you’re meeting with an employer through a video conference or participating in a face-to-face interview, it is key to be prepared.

So here are some of the most common interview mistakes you should always avoid.

1.  Not Being Prepared

Perhaps the biggest cardinal sin any  candidate can commit is failing to prepare fully for the interview. It should always be your number one priority, before going into any interview, to research the company thoroughly. Take a closer look at the job description and ensure you know exactly what your employer is looking for, so you can prepare answers to interview questions that showcase the right competencies and characteristics. Examining the job description carefully will also help you determine whether the role is right for you.

Study the company’s website to get a feel for its culture, vision, and values, and try to incorporate these factors into your answers too. Check the company’s social media channels, and ask your recruitment agency for advice. The support and guidance that they offer during these times can be invaluable.

2.  Dressing Inappropriately

Times have changed, although not that much that dressing appropriately for an interview no longer matters. Most interviewers won’t give you a specific dress code to follow before you turn up for the conversation, so it’s up to you to use your common sense. If you’re unsure whether the company is generally a bit more “laid back” about dress codes, dress professionally.

You don’t necessarily need to wear a suit for every interview, but you should focus on letting the level of professionalism you want to bring to the interview show through your dress code. This applies not just to face-to-face interviews but video interviews too. Hiring managers still expect to see professionally-presented candidates when they’re interacting over video.

Dressing properly will show your interviewer that you’re taking t the interview seriously.

3.  Talking About the Wrong Things

For hiring managers, an interview is a chance to get to know candidates better, evaluate their competency for the role, and determine whether they will fit the company’s existing culture well. The things you discuss in your interview should highlight why you’re a good fit for the position and business.

With this in mind, make sure you don’t start talking about the wrong things. Don’t immediately jump into a discussion about salary (you can ask about this later), and try not to get too caught up in small talk at the beginning of the interview, either.

Most importantly, never criticise former employers or colleagues. Talking negatively about a previous place of employment will make you look petty.

If you’re asked questions like “Tell me about a time that you didn’t work well with your manager”, don’t try to pin the issue entirely on them. Focus on the communication issues or other problems which contributed to the situation.

4.  Not Being Punctual

A well-known quote says, ‘the way you do anything is the way you do everything.’

Therefore, an interview is the first opportunity to demonstrate how you ‘do’ things and what kind of employee you will be to your potential employer. Arriving late is never a good sign, as it shows you’re not well-organised, punctual, or good at time management – even if you have a valid excuse.

Ensure you’re going to arrive on time or early for your interview by planning your route and setting off early if you’re concerned you will be affected by traffic. If you’re taking part in a pre-screening interview over video or your interview is a video conference, make sure you check all of your software and hardware is working in advance.

When the interview begins, don’t rush off to grab your CV and other resources before you can start talking. Show you’re well-prepared by having everything you need in front of you. If you can’t avoid being late, call your hiring manager to let them know what’s happening as soon as you’re aware you’re not going to arrive on time.

5.  Poor Body Language

Around 55% of communication is non-verbal. It’s not just what you say that your hiring manager will be paying attention to in an interview, but how you present yourself too. Slouching in your seat, constantly checking the time, or fidgeting all show your potential employer you’re distracted or uninterested in the role.

Before an interview, take a few deep breaths to focus. Concentrate on regularly making eye contact with the people you’re talking to, sitting straight, and maintaining confidence. Keep your hands in front of you on the table or in your lap, and never check your phone during a meeting.

If you’re worried about what your body language might be saying about you, it could be helpful to practice some “interview scenarios” with friends before you go for the actual meeting.

6.  Not Listening Properly

Employers want their staff to be passionate, engaged, and attentive. With this in mind, you should always show your hiring manager that you’re listening carefully to every word they say. If you feel your attention slipping during a particularly long interview, make an extra effort to stay engaged. Lean forward slightly, make eye contact, and focus.

If you’re not sure whether you’ve understood a question correctly, ask your hiring manager about it. It’s okay to double-check that you know what they’re looking for when they query something. Just try not to ask your hiring manager to repeat themselves constantly.

A good way to show you’re actively listening is to rework the question into your answer. For instance, if someone asks you to “tell them about a situation where you acted as a leader”, you could say, “I think I showed my leadership qualities best during…”

7.  Failing to Ask Questions

Preparing for an interview doesn’t, of course, bring an end to learning about the company in question. There is also another element of an interview that is essential in not only demonstrating your enthusiasm and interest for the role and company but actually ensuring you are sense-checking job suitability against your own objectives while you’re in the room.

All interviews, whether they are conducted over the phone, over video/virtually, or face to face, will present the opportunity for  you as the candidate to ask questions.

Pass up this opportunity at your peril.

In Conclusion:

Interviews can be an anxiety-provoking experience, even for the most confident people. Not only must you show your best side to your potential employer, but you also have to find a way to stand out from the competition, and the pressure of presenting yourself correctly can quickly get on top of you.

But by avoiding these common pitfalls and getting your preparation right, you can significantly increase your chances of making a positive impression on the hiring manager and landing that role.

At Clayton Recruitment, our sector specialists help to prepare candidates for interview as standard as part of the service we offer. We already have valued working relationships with the many businesses we work with across the northwest and, as such, can help to get a head start on some of the topics raised here around culture, structure, and remuneration.

If you are considering a move at the moment, our team can help to understand current opportunities in your region and sector specialism, as well as general market conditions and the competitive landscape.

Get in touch today for a confidential, impartial chat and we’ll help you take that all-important first step in the next stage of your career.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

Click here to speak to one of our experienced specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

The interview process can be a gruelling task for all parties involved. When most hiring managers think about the complexity of interviewing, they focus on the challenges facing the person being interviewed. However, those hosting the interview also have their own hurdles to overcome too.  

From avoiding unconscious bias, avoiding ageism, and making sure you sell your candidates on the idea of working with your business, there are several important points to keep in mind as well as remembering all the main points covered at the end of the session.  

Here are some of the top strategies to follow as a hiring manager if you’re concerned you might not be getting the most out of your interviews. 

1. Know Your Interview Options

The first step in ensuring you can master your interviews as a hiring manager is knowing what methods you can use to best connect with potential candidates.  

Today, the traditional face-to-face interview isn’t your only option. Video interviews have increased by 67% due to the pandemic and the rise of remote working with technology advancements being key. As hybrid employment options continue to thrive and companies look for ways to streamline the interviewing process, video conversations will likely grow to be more common in many businesses throughout the upcoming years if not already popular.  

But not forgetting, there’s also the time-old classic of picking up the phone for simple phone interviews as well to simply hear the person who could potentially be working with you. 

Each type of interview has its own challenges to consider. For instance: 

• In-person interviews: You’ll need to think about where you’re going to host your interview, whether it’s a welcoming space, who will attend, and whether the candidate will present or just have a simple face to face conversation. 
• Video interviews: Consider what kind of video meeting software you’ll be using, the background you’ll have in your video, and how you can present yourself as professionally as possible over a webcam. Always test the sound and camera quality beforehand and check whether all those participating are visible on screen. 
• Phone interviews: Ask yourself whether you may need to record any phone interviews to go back over them later and how you can ensure you get a promising idea of what the candidate is like based on voice alone. 

2. Avoid Inappropriate Questions

Inappropriate questions are becoming more common than you would think in interviews. While certain topics of conversation can feel like polite small talk at first, they often cause more problems than you’d think. For instance, asking people about what they did on the weekend can create an unconscious bias if you also have a shared hobby with them – but also at the same time, could be harmless conversation to break the ice. 

Unconscious bias could favour one candidate over another because you like certain things about their lifestyle or personality, which have nothing to do with the role or the ability to complete their tasks. 

Some other questions to avoid are: 

• Where do you live?  

• How did your childhood shape your professional life?  
• If you could choose a different career, what would you choose?  
• What is the worst trait of your previous manager? 

All the above questions could be classed as too personal, too confronting and encouraging speaking badly about others – all traits you want to avoid when interviewing someone for the first time and something you don’t need to hear to assess their capabilities for this role. 

3. Interview Styles and Formats

There are many kinds of interviewing techniques that today’s business leaders and hiring managers can use, including competency-based or collaborative interviews, presentations, and group interactions to get a real feel for the potential candidates. 

Interviews are always best performed with two people from the hiring company, which can help avoid bias. It also gives those hiring the chance to discuss different opinions on those they are interviewing and not decide based solely from one person’s perspective and therefore giving the candidate a fair chance. 

Other methods are to consider using a first and second stage interview format before the final decision is made. In today’s environment, many first and second stage interviews can take place over Zoom or Teams so that it suits all parties involved. Carrying out interviews online also gives you more chance to interview more people, without the need for travel, time allocation and gives the candidates a better chance of being able to partake at a time that suits them and you best. 

4. Generalise Your Interview Questions

Standardising your interview questions makes it easier to assess your candidates when you have interviewed several people for a role. It also means you’re less likely to allow unconscious biases to get in the way of your hiring decisions because you’re evaluating everyone based on the same set of guidelines, criteria, and questions. 

Create specific competency-based interview questions for the specific role in question, which allows you to score each potential employee based on their specific values, behaviours, and results.  

For instance, you can ask questions like; “share examples of times they’ve acted as a leader” or “shown exceptional teamwork”, and then make notes about their responses. Assigning scores to answers will also help you see who you should be shortlisting based on their answers compared to others if you are interviewing a larger number of people. 

Your interviews need to maintain a level of flexibility. It will be logical to ask follow-up questions to elicit more detail at times when needed if the candidate doesn’t elaborate themselves. 

“Tell me more about X or Y or why you decided to do B or C” are classic follow-up questions that work well to get more of an understanding of the candidates’ experiences.  

To make sure you know about a candidates’ hard skills, behavioural and soft skills there are some questions that LinkedIn Talent Solutions suggests you cover.  

• “Say you’re negotiating a contract or administrative action or settlement in which the parties are far apart in what they want. Use a past example of this to talk me through your negotiation process.” 
• “What would you do if you were asked to work on a case, contract, or business scenario that gave you ethical qualms? Has this ever happened to you—and what did you do?” 
• “Tell me about a time you had to make a tough call that required you to decide between a gut feeling and the strategic decision-making of outside counsel.” 

5. Make Notes and Follow Up

Finally, make sure you take notes as often as possible as you progress through the interviews. It’s easy to get caught up in the moment of the conversation and then forget everything you needed to know about the candidate when you come back to review later.  

Always set aside some time at the end of each interview to gather your thoughts and catalogue what stood out to you most about the candidate (good and bad) before heading into another interview or meeting.  

Making notes can also help when you’re following up with your candidates by allowing you to provide a more contextual and relevant message and feedback, should they be successful or not. Showing you remember what you said (like any requirements for their starting dates or training they need) shows the potential candidate you’re invested in working with them and that you are attentive to what they were talking about during their time with you. 

Remember, if you’re struggling with your interviewing process, it’s often helpful to seek some help from a specialist recruitment company like ourselves that can help with a lot more than just finding you new candidates – we can also give you advice on how to interview more effectively, with tips on questions you might need to ask. 

Irrespective of whether you are moving into a new private client solicitor role or you are a superb legal secretary looking for their next opportunity, this is still a key career move; at least for now.

You actively applied for this role because you believe it will deliver you closer to your career and broader life goals.

By giving the interview process the respect it deserves, you will increase your chances of being successful and securing the role.

To truly succeed at a legal interview and confirm to your hiring manager you have the appropriate skills, traits and you are a good culture fit, you will need to be ready.

Poor planning delivers poor results.

Therefore, we aren’t talking about a quick look through their website the night before. Instead, we are referring to being fully prepared and ready by making the most of the 72-hour preparation window you need before your interview begins.

Three days is the perfect length of time to deliver you to the interview primed and ready in a calm and confident fashion.

Here is where we suggest starting.

1. Research and a Conversation With Your Legal Recruitment Consultant

In the current legal recruitment market, it’s likely that you will have found your role through a specialist legal recruitment company like Clayton Legal.

That being the case we, your recruiting partner, should be your first port of call when it comes to knowing as much as possible about the specific legal role in question and the company you could potentially join.

It is imperative to do this sooner rather than later, as this will enable you to carry out additional research as necessary, to stand out. Alternatively, this will let you know about gaps you might have that must be addressed in how you communicate your value to your future employer.

Google is naturally your friend here.

Look at any news about the sector of law you will be involved with. For instance, earlier this month I was looking at information about collaborative law and came across a post from a press release by a Bath law firm who were offering free mediation information sessions to people considering divorce, as part of Family Mediation Week.

A talking point maybe? Though your skills and experience are critical, your wider knowledge of the law is important too.

Research the company online. Learn as much as you can from the website, including all their specialisms and any bigger cases they are working on and what their plans might be.

Review all their social media profiles and anything they have published on LinkedIn’s article platform.

If the website has staff profiles and an ‘Our Story’ page, so much the better. If you can, find out how many employees they have and who is part of the leadership team.

During this research stage, you will be able to prepare good questions to ask that will demonstrate you are a serious candidate who’s done their homework. You would be surprised how many candidates don’t make an effort in this regard, and you’re likely to stand out by doing this.

If you are working with a professional legal recruitment consultant, they will be able to help you with most of this too. So, it’s critical to discuss the job description in detail and how you can demonstrate your value, which leads me onto the next point.

2. Know And Demonstrate Your Value

In today’s legal field hiring managers are looking for skills and abilities, yes; though they are also looking for the value you can add.

Imagine some of the questions you might be asked and prepare your answers that communicate how you have added value in the past. For instance, it might be a new system you initiated on creating court documents that improved the process, or the updated advice process you developed that has generated positive testimonials and referrals.

Ask your recruitment consultant to tell you what is behind the job specification and what are the crucial skills to demonstrate and communicate.

Finally, if you have a ‘brag’ file or letters of commendation or an end of year review that is positive and recent, take them with you and USE them.

It has been known for hiring managers to comment that James or Tania brought in a briefcase and never opened it!

Which left them wondering if they had missed something? No, but James and Tania missed the opportunity to demonstrate yet another validation of why they should get the role.

Remember to use everything at your disposal to position yourself as the logical choice.

3. Practical Logistics

With the best will in the world, we can all misjudge time. Double check the time and location of the interview, as well as the name of the hiring manager.

If you haven’t already been to check out the venue, prepare your route by car or train leaving plenty of time to get there in case you end up experiencing one of those annoying traffic jams that come from nowhere.

Let’s be frank, interviews are stressful enough, so there is no point adding to that unnecessarily by getting lost and certainly not by turning up late. Hint: hiring managers dislike latecomers.

Most people reading this post understand dress code and how what you are wearing does have an impact; you do, don’t you?

I will explore this briefly in a minute.

Firstly let’s talk about confidence and what you wear. I am not suggesting you head out and buy a new outfit or shoes. Instead, think about the outfit that always makes you feel good.

I have a few outfits I love, and I always wear them if I want a boost of confidence. Perhaps you have had this experience too?

No matter how many presentations you have given, or appearances in court; never underestimate interview nerves and their unexpected impact.

Finally, remember the goal of the interview is to leave the interviewers talking about your skills, attitude, and law experience and potentially how well you would fit into the team.

A fascinating fact I discovered last year is that over half of the population has a visual preference and a keen sense of smell and though we all like to think we don’t judge, we sometimes do.

The last thing you want to have your interviewers chatting about at lunch is how strong your perfume was or questioning if you smoked, or crikey how did you manage to walk in those heels?!

If you follow the steps in this post you have a template to impress the hiring manager with the depth of your knowledge in the company, and how confidently prepared you are.

About Clayton Recruitment

Clayton Recruitment has been partnering with business’ across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

If you would more help on preparing for your interview download our interview checklist here.

Look the part.

Dress to impress regardless of the level of the role that you are going for. Make an effort and dress in a suit or if you don’t have one, your smartest interview clothes. (Remember 1st impressions count)

Know where you are going.

If you don’t know where you are going it never hurts to do a dry run prior to your Interview, failing this make sure that you leave plenty of time to get to your destination. It is better to arrive early and go over your research than to turn up late and flustered.

Know you target audience.

Research the company that you are going to interview for and use any additional knowledge that your consultant may have gained to improve your chances to blow them away!!

Don’t rely on the interviewer being a mind reader.

Ensure that you sell yourself to the best of your ability; the person interviewing you may have had nothing to do with short listing you and has only seen your CV 5 minutes ago, not having time to digest it. Use this opportunity to sell yourself into the job.

Smile!!! Be happy to be there.

Employers are not just looking for excellent skills but someone to fit into an existing team, smiling will help overcome your nerves and show the employer that you are a happy, enthusiastic individual that they should have on board.

SAMPLE INTERVIEW QUESTIONS

• Why do you want to join our organisation?
• What would you do if …….. happened? (hypothetical questions)
• Describe a situation in which you dealt with confrontation (for example a difficult customer).
• Describe a situation in which you influenced or motivated people.
• What other roles have you considered/applied for?
• Describe yourself in three words.
• Describe a situation in which you used your initiative.
• Describe a situation in which you solved a problem.
• Describe a situation in which you took responsibility.
• What are your hobbies?
• What was your biggest setback? Or how do you deal with adversity?
• Describe a situation where you had to plan or organise something.
• What is your usual role in a team?
• Describe a situation where you had a difficult decision to make.

EXAMPLE ANSWERS FOR QUESTIONS

Please note Clayton Recruitment does not advise that these are the correct answers to the questions listed but are a guide on how they may be approached.

Why do you want this job?

One of the most predictable questions and very important! You need to demonstrate that you have researched the employer and tie your knowledge of them into the skills and interests that led you to apply. Try to find some specific features on which the employer prides themselves: Their training, their client base, their individuality, their public image, etc. This may not always be possible with very small organisations but you may be able to pick up something of this nature from the interviewer.

Describe a situation in which you lead a team.

Outline the situation, your role and the task of the group overall. Describe any problems which arose and how they were tackled. Say what the result was and what you learned from it. Try and keep the examples work related and as relevant to the role you are applying for as possible.

Describe a situation where you worked in a team

Most jobs will involve a degree of teamwork. The interviewer needs to assess how well you relate to other people, what role you take in a group and whether you are able to focus on goals and targets.
Outline the situation, your particular role and the task of the group overall. Describe any problems which arose and how they were tackled. Say what the result was and what you learned from it.

What are your weaknesses?

The classic answer here is to state a strength which is disguised as a weakness, such as “I’m too much of a perfectionist” or “I push myself too hard”. This approach has been used so often that, even if these answers really are true they sound clichéd. Also, interviewers will know this trick. If you feel they really apply to you, give examples: you could say that your attention to detail and perfectionism make you very single-minded when at work, often blotting out others in your need to get the task done.

A better strategy is to choose a weakness that you have worked on to improve and describe what action you are taking to remedy the weakness.

Don’t deny that you have any weaknesses – everyone has weaknesses and if you refuse to admit to them the interviewer will mark you down as arrogant, untruthful or lacking in self-awareness, This question may be phrased in other ways, such as “How would your worst enemy describe you?”

Who else have you applied to/got interviews with?

You are being asked to demonstrate the consistency of your career aims as well as your interest in the job for which you are being interviewed. So if you have applied to one large Law Firm it is reasonable to assume you will be applying to them all.
What you can certainly say in your favour, however, is that the present employer is your first choice. You may even answer the question by explaining you have yet to apply to any other organisations for this very reason. Perhaps your application to the other firms is imminent, depending on the stage you are at in the recruitment cycle.

Give examples that are:
• Relevant – related to the business you are presently being interviewed for
• Prestigious. They will reflect well on the firm interviewing you
• Consistent. Not from lots of different job areas or employment groups of less interest to you than the present opportunity
• Successful so far. Do not list those firms who have rejected you.

What are your strengths?

This allows you to put across your “Unique Selling Points” – three or four of your key strengths. Try to back these points up with examples of where you have had to use them.

Consider the requirements of the job and compare these with all of your own attributes – your personality, skills, abilities or experience. Where they match you should consider these to be your major strengths. The employer certainly will.

For example, team work, interpersonal skills, creative problem solving, dependability,
reliability, originality, leadership etc., could all be cited as strengths. Work out which is most important for the particular job in question and make sure you illustrate your answer with examples from as many parts of your experience, not just university, as you can.
This question may be phrased in other ways, such as “Tell me about yourself” or “How would a friend describe you?”

Have you got any questions?
At the end of the interview, it is likely that you will be given the chance to put your own questions to the interviewer.

• Keep them brief: there may be other interviewees waiting.
• Ask about the work itself, training and career development: not about holidays, pensions, and season ticket loans!
• Prepare some questions in advance: it is OK to write these down and to refer to your notes to remind yourself of what you wanted to ask.

It often happens that, during the interview, all the points that you had noted down to ask about will be covered before you get to this stage. In this situation, you can respond as follows:

Interviewer:

Well, that seems to have covered everything: is there anything you would like to ask me?

Interviewee:

Thank you! I’d made a note to ask about your appraisal system and the study arrangements for professional exams, but we went over those earlier and I really feel you’ve covered everything that I need to know at this moment.

You can also use this opportunity to tell the interviewer anything about yourself that they have not raised during the interview but which you feel is important to your application:

Don’t feel you have to wait until this point to ask questions – if the chance to ask a question seems to arise naturally in the course of the interview, take it! Remember that a traditional interview is a conversation – with a purpose.

Examples of questions you can ask the interviewer

These are just a few ideas – you should certainly not attempt to ask them all and indeed it’s best to formulate your own questions tailored to your circumstances and the job you are being interviewed for! Make sure you have researched the employer carefully, so that you are not asking for information which you should be expected to know already.
• I see it is possible to switch job functions – how often does this happen?
• Do you send your managers on external training courses?
• Where would I be based – is this job function located only in …?
• What is a typical career path in this job function?
• Can you give me more details of your training programme?
• Will I be working in a team? If so, what is the make-up of these teams?
• What are the possibilities of using my languages?
• What are the travel/mobility requirements of this job?
• How would you see this company developing over the next five years?
• How would you describe the atmosphere in this company?
• What is your personal experience of working for this organisation?

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

If you would like to access our free guides, view them all here.

After growing significantly before the COVID-19 outbreak, the job market in the UK was in a strong position.

While coronavirus has temporarily slowed down recruitment in some sectors, some are still thriving. But with many furloughed employees and the fact that it is unclear how long the lockdown measures will last, there is still some uncertainty in the job market.

However, once lockdown has been eased and ended, we know that there will be a sharp increase in recruitment, meaning plenty of opportunities for those who are looking for a new role.

Until then, whether you’re still working full-time, part-time, on furlough, or have unfortunately been made redundant – upskilling is one way to increase your career prospects going forward.

Today, I want to share with you seven of the best ways to upskill in the current rapidly changing job market.

1. Develop Your Interview Skills

First things first, if it’s been a while since you looked for a new role, working on your interview skills is a great way to make yourself feel confident when speaking on the phone with new prospective employers or your recruiter.

Practising speaking on the phone, rehearsing your interview skills, especially on a video call such as Zoom, will help you significantly when it comes to interviewing time. Ask a family member or friend to act as an interviewer, over the phone, or on a video call. With extensive remote working, it is highly likely that your interviews will be virtual.

Remember, in challenging times employers will be looking for dependable employees, rather than loose-canons that they might take a risk on during other more secure economic times. Knowing that you have been in your current role for some time will be a positive for many employers.

2. Network

Networking is free, and can increase your future job prospects – now is the perfect time to engage with your peers and enhance your personal brand.

LinkedIn is still the number one tool for online networking and is a great way to feel connected to others, especially if you are feeling the effects of isolation.

You can start small, by ‘liking’ and commenting on posts from colleagues, peers, as well as clients and businesses you work with or companies you would like to work for.

Keep your posts professional and positive – networking is about getting your name seen and heard, for the right reasons.

3. Training

By law, furloughed workers are not able to undertake any work for their employer; they can, however, complete training.

If you have been furloughed, ask your employer for as many training resources as they can provide. Explore what courses, workshops or seminars your employer can give you access to. At the same time, demonstrate your proactivity. Many professional bodies and training organisations are providing access to free webinars and training. Let me explain further.

4. Take a Course

Furloughed workers are being encouraged by the government to take advantage of free courses that have been made available.

The courses, which have been launched by the Department of Education, are on a collection of job-related skills such as numeracy, coding, internet and digital skills.

Education Secretary Gavin Williamson said that he hopes the free courses will improve employees’ knowledge, build their confidence and support their mental health.

Several companies are providing resources such as The Open University – you can find out more about the courses here.

5. Work on Your Productivity

Switching from the office to working from home has been a big shock for many people. Some have found it easy to adapt to remote working, while others have found it challenging for a variety of reasons. You may be homeschooling children, or have the special person in your life working from home and juggling when you can do Zoom calls, all can and will impact your productivity.

If you have been struggling to feel and stay positive, which has impacted your productivity, then explore what you can do to change how you are feeling and responding to the situation you find yourself in. Firstly, take the time to review the following:

• Your working habits – notice what is and isn’t working for you.
• What worked for you when you were in your workplace? What can you replicate at home?
• How is your working space set up – is it supporting your productivity?
• How are you planning your day – if you have children at home you may need to talk with your employer and discuss being flexible with your time?
• Are you batching tasks?

Once you get into more productive habits, it’s surprising how your mood lifts as you begin to feel better about yourself. Taking time to work on your personal and professional development will support you to improve your performance as well as enhance your job prospects for the future.

6. Self-Development

Similar to upskilling your productivity muscle, there are other aspects of self-development you can work on too.

These could include learning a new language (which boosts brain activity and can positively affect other aspects of your life), starting a journal about your career goals, reading books on subjects that interest you or could help you in your career.
It could be a fitness goal or to improve your sleep routine. The happier and more confident we are in ourselves, the brighter our future looks.

7. Explore New Options

Finally, if you have been furloughed, made redundant or if the last few weeks and months have made you rethink where your career is going, it might be time to consider some different options.

When we slow down, we can take stock of where we are in life, and where we want to be. If your current role is not fulfilling you, or if you decide to explore new opportunities in an area you have been interested in for a while, we can help.

We have a range of vacancies across the North West for talented individuals, and we can help you find a role that suit – get in touch with us here to find out more, or browse our vacancies here.

What Next?

If you’re upskilling right now intending to land a new role, we can help – get in touch with us today.

We are still here, remotely working to help find candidates new roles in which they will thrive.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989. During that time, we have built up an excellent reputation for trust and reliability.

We have specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on both a permanent and temporary basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.