When it comes to selling your value to recruiters and hirers alike, there is always some due diligence and preparation needed in order to ensure your digital profile is up to date and really sells the value you will offer to a new employer.

Getting your CV up to date and reviewed is the most obvious first step as this humble document is still the main catalyst to displaying and demonstrating your skills and experience.

However your LinkedIn profile is often seen as the digital version of your CV and more often than not, will be viewed in parallel with any documents you send directly in the application for a new role. Ignoring this as a marketing channel to ‘sell’ you and your suitability is a mistake some jobseekers make – but the truth is, it should be given the same care and attention as your physical CV, if not more.

As the world’s biggest professional platform with over a billion users currently registered, LinkedIn is the place to broadcast your value as a professional and if utilised properly, can convey this in the most interactive and engaging of ways  ways that a CV alone can never achieve. The benefits it can provide and the edge it gives candidates willing to invest in maximising its potential are numerous and at times, it can be the only thing one actually needs to get a foot through the door of prospective hirers, particularly if you aren’t actively looking for a new opportunity, but would be open to speculative conversations about what’s out there.

Here we look at why a polished LinkedIn profile is indispensable to your job search in the modern age and the quick, easy wins you can amass using a well-crafted profile to help earn – and cement – a place in a hirer’s shortlist.

Headlines And Pronouns

When talking about selling yourself, fewer things make more of a difference in your efforts than a strong first impression. As the first piece of text a recruiter or potential hiring manager will see and the second thing that will tell them about who you are, your headline is what will give the first impression of your skills, credentials and suitability for a role, and you have no more than 220 characters to make it count.

It might be tempting to go with a simple “ Executive at X Company” but to hiring companies this is of little – if any – value. Rather, it is best, according to Mimax Senior Talent Partner Margaret Buj, to go with one of the below formats. You can choose any of the 3, depending on your PQE level, experience and skills but you’ll notice that each one concisely showcases your value in some way to prospective employers. This is because the key to writing a headline that captures attention, whatever the structure used is to succinctly paraphrase what you do and what you bring to the table.

Role & Specific achievement, e.g. Solicitor at BLM.  X (significant) deals closed/X high-profile cases won.

Role & Years of Experience in practice area(s) and region, e.g. Solicitor at BLM. 5+ years of experience in dealing with insurance litigation, housing disrepairs and property damage in Liverpool.

Role & what your expertise is, e.g. Senior Manager at BLM. Business Ethics & Management, London.

You can also add a few other things that make it easier for hirers to identify you in your headline, such as pronouns. The use of pronouns lets hiring managers, colleagues or online connections know how to address you and avoid any misconceptions.

Fix Up – Look Sharp

We live in an era where by and large, seeing is believing, and it is well-documented how influential imagery and media can be in any context, let alone when you want your profile to be viewed by potential hirers.

As such, a profile photo is more of a necessity than a luxury to your job searching efforts should you be looking to remain as visible as possible to prospective employers. As it is right at the introduction section of your profile, it is very likely the first thing people will see immediately after they land on your page and whether consciously or subconsciously, the first thing with which you will be assessed both as an individual and a professional.

Now, to some this is seen as a potential hurdle to their job-searching efforts, as a photo can be a source of discrimination, considering it can also display ethnicity, age, gender, religion and more. While it is an unfortunate reality that certain individuals, hirers included, can write off a potential candidate with unconscious bias, it still serves you well to include a well-taken photo in your profile. There are a few reasons for this:

Firstly, from a purely technical standpoint, profiles without a photo on LinkedIn are categorised by the algorithm as incomplete and are therefore less likely to show up in the search results to hirers and/or recruiters looking for profiles similar to yours.

They also appear inauthentic, as profiles usually tagged as fake are those assumed to be the ones without a photo to showcase proof of identity.

A photoless profile can also lead to a perceived lack of professionalism or ability to utilise LinkedIn, as to many hiring managers, it can be inexcusable to not have one considering the level of technology candidates have at their disposal to get one of good quality.

On that note, it is only photos of such standard that will be deemed acceptable and not just any photo will do, so deliberate effort must be taken to ensure a photo that showcases a good blend of professionalism and personality is used. Remember that your photo is what will most strongly be associated with your professional image and reputation, and what you carry everywhere with you, whether on LinkedIn, another platform or in real life. If your photo is taken on an evening out with friends from several years ago, then it is absolutely right to review and replace with something that illustrates who you are on a professional platform.

Are You Easy To Contact?

If your profile has garnered the attention of a recruiter or hiring manager, and boxes are being ticked on potential suitability for a role, the next step is to make direct contact.

The quickest way to kill your chances of being selected however is a failure to include basic contact details like a phone number and an (appropriate) email address – something a surprising number of candidates still fail to check.

Make sure these are all present and clearly visible in your profile, and that the email address provided is as professional and easy to read as can be. Avoid the likes of informal addresses like tenerifedan69@gmail.com or something indicating personal information as this can trigger subconscious biases. Ensure that this sense of professionalism is reflected in other details present in your profile such as your LinkedIn URL and any possible links to portfolios or achievements and keep them short, clean and easy to access.

If you wish to add anything you have written such as white papers written papers or links to any recorded work done at conferences or events, then you can include them in your featured section. Regardless of where you add them though, make sure these are present in your profile if possible, as they give recruiters a chance to see more of what you can dover and above generic job descriptions and your ‘About’ section.

Your About Section

Contrary to what some may think, this is not a simple regurgitation of what skills and credentials you’ve got on your CV. It is your opportunity to buttress your case for your suitability and is what people will be next interested in if your headline catches their eye.

Think of it as an extension of this part of your profile – if your headline sparks the interest then your About section will do the heavy lifting when it comes to converting that interest to action. Therefore, make the best use of the 2000 characters you are given in this section to write relevant, useful information that sells your skillset and any successes you have seen (that is attractive to potential employers).

Some examples of ‘what good looks like’ from LinkedIn themselves can be found HERE which may give you an idea of how to give yours an upgrade.

Putting Your Best Foot Forward

Underneath your photo and headline you will see buttons that allow you ‘add profile section’ or add a frame to your profile picture. Both can be useful in providing more information on your job-seeking status, as well as adding more depth and insight to your personal profile and achievements.

The ‘open to’ button will give you three options, but as a jobseeker the one to select is ‘open to work’. If you are currently not employed this is one of the easiest ways to let recruiters and hiring managers know you are a potential candidate without even clicking on your profile. Failure to have to take this step can actually keep you out of an employer’s shortlist, as it may lead them to assume you are not open to any potential opportunities. However it goes without saying that caution should be taken if you are currently employed and your current employer is not aware of you looking for a new role.

In the ‘add profile section’ you can add core information (education, skills), recommended (certifications, courses, links to white papers or presentations you’ve delivered), and additional (pro bono work, languages spoken, test results and more).

Whichever section you choose to enhance, we recommend that you write this first person to avoid sounding pretentious, and to give readers a little flavour of your personality. Do you volunteer? Can you speak Russian? No one wants to hire a robot, and these added extras can help to make you more of an attractive prospect to would-be recruiters and employers.

That said, ensure that, whatever you choose to add either in this section or throughout your profile, they tick the below boxes:

Does it showcase your competence as a professional?

Does it communicate your value, with supporting evidence?

Does it help you stand out?

Walk The Walk And Talk The (Right) Talk

Equally important to your job-searching efforts is what you actually say and do on the platform, as this can often tell hirers and recruiters a lot about who you are and whether or not you are worth their attention, without even clicking on your profile.

The content you post, repost, share and take the time to comment on communicates how you want others to interact with you on the platform, whether you are aware of this or not.

Therefore, ensure that you have no track record of any ill or inappropriate communication on your profile and the content you interact with. Get rid of any comments that are distasteful, controversial, or aggressive in nature and keep your feed as clear of such content as possible. This is not to say that personality is unwelcome on LinkedIn but it should not be at the expense of your professional reputation and especially, your job-hunting prospects.

Instead, focus on sharing content that showcases and demonstrates your commitment to professionalism, growth and value in your area of expertise. This will tell anyone who sees you on the platform through your interactions that you are a communicator who likes to stay on top of their game and has a finger on the pulse of the industry and specialism.

Do you share (and comment on) 3rd party news relevant to your practice area? Do you champion awards or events linked to your current company, or the wider industry? If so – it’s always worth glancing at your own feed from time to time to sense-check how those looking at your profile see your activity and how you interact with your own professional network.

Similarly, if you list networking or relationship-building as a skill, but your feed is like a ghost town – there is also a disconnect, so will need amending where necessary.

It’s Not (Just) What You Know…

Following on from this point, capitalise on endorsements from colleagues and clients as these can be significant green ticks to employers and recruiters. Social proof remains a great influencer in people’s decision to ‘buy’ or in this case, get in touch to find out more information and whether online or otherwise, should not be dismissed as a waste of space to include in your profile.

Any recommendations or endorsements you have acquired, you should be adding regularly and if you don’t have any, don’t be afraid to ask. You will be surprised how willing people can be to give you a recommendation (especially if you offer to give one back in return).

Finally,

The key to building a standout LinkedIn profile starts with all of the above but it certainly doesn’t stop there. Your reputation is only as good as the amount of investment you put into maintaining it, and this applies on LinkedIn just as much as it does in real life, so establish a routine that helps you stay on top of your online presence and keeps your status up to date.

In today’s dynamic professional landscape, maintaining an up-to-date LinkedIn profile is not just a formality; it’s a strategic necessity. Your LinkedIn presence serves as a digital representation of your career journey, skills, and aspirations. It’s often the first impression you make on potential employers, recruiters, clients, and collaborators. By keeping your profile current, you signal to others that you’re actively engaged in your field, open to new opportunities, and committed to professional growth.

Furthermore, a well-maintained LinkedIn profile can enhance your visibility, credibility, and networking capabilities, ultimately opening doors to unexpected opportunities and fostering meaningful connections.

So, whether you’re actively job hunting or content in your current role, investing time in curating your LinkedIn profile is a proactive step towards shaping your professional narrative and advancing your career journey.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989 and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are building your existing team or looking for your next career move, we can help. And, if you are currently employed, you can be assured of complete confidentiality, professionalism, and honesty throughout the process – as standard.

Click here to speak to one of our experienced specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

The job market is evolving more rapidly than ever. The recent surge in the development and use of AI and digital technology has ushered in a highly competitive period that has seen a spike in demand for its incorporation in hiring practices and also to combat skills shortages gathering pace in certain sectors. Throw in a tumultuous economic background and it is clear that candidates today still find themselves having to navigate uncertain waters, in order to stay visible and attractive as a prospect to hirers.

Nothing epitomises this more than the well-documented skills shortage widely seen across several industry today. A recent article in Fortune focused on this particular challenge being experienced across many sectors and is likely (according to the Future Of Jobs Report by the World Economic Forum) to get worse before it gets better – referring to a ‘skills gap is so big that nearly half of workers will need to retrain this decade’.

And whilst employers are already feeling the impact and squeeze on their hiring and business objectives, employees too are well aware of the need to keep pace with the changing landscape and ensure their employability in the long-term. Upskilling and reskilling have become the talk of the town amongst professionals today, but one thing that most commentators agree on the likelihood of a skills-based revolution, where certain soft skills are quickly rising in importance.

While functional or hard skills are an ever-crucial skill area for professionals to develop, they are often given the lion share of attention, sometimes at the expense of some core soft skills that have proven to be crucial for career success. Regardless of whether you’re a fresh graduate or a seasoned professional, these are skills that will make the most difference in accelerating your career, as they equip you with the necessary qualities to help you manage your mind, communicate well consistently, and influence your team to improve their performance.

This is particularly pertinent when discussing the future of work for professionals across a variety of industries, as the role of AI and digital technology in streamlining processes, commoditising work and automating less complicated aspects of the job, is only set to increase going forward. In such a scenario what will be left for aspiring candidates to shield themselves from the resulting job slash is the chance to prove their worth in the high-value or newest aspects of their line of work, among which is the human-to-human interaction necessary for effective client and relationship management.

Considering this increasingly becoming the general consensus around the impact of digital technology, it’s clear to see where the demand is going skill-wise.

Soft Skills for Growth

A highly desirable aspect of a professional’s skillset is the ability to manage themselves and their relationships with others through profound self-awareness, effective communication, willingness to listen and capacity take on feedback. And it isn’t just required to excel in your role, it is indispensable for personal and professional growth.

Here at Clayton Recruitment, we assist candidates in developing their careers where we consistently share the softer skills that need to be developed. Below are the ones most important to build:

Self-Awareness

One of the key challenges when managing and developing a team is a lack of self-awareness from the employee.

You will hear the term emotional intelligence shared in many circles. The term was defined as a person’s ability to manage their feelings and to express those feelings appropriately and effectively.

(The original book on this topic by Daniel Goleman, is definitely worth a read).

Who has not come across a colleague in the business who has zero idea about their impact on others? A candidate once approached us looking for a new role because of the behaviour of a new manager in the business; yes, managers can lack self-awareness too.

It appears that every morning the manager in question would appear with a sore head, grumbling and snapping at people. The individual had no idea how his behaviour affected the team.

Self-awareness also covers motivation, empathy, self-regulation, and appropriate social skills.

Communication Skills

All professions include varied people with effective communication skills and some that don’t hold the ability to have a conversation. Summing up a procedure to employees with jargon-free lingo are all expected skills for someone to hold. However, talking over a team member in a meeting does not demonstrate communication excellence.

A large part of being a great communicator is the ability to listen. We can all tell the difference when someone hears the words you are saying or when they are actively listening.

As an experiment, notice how often people have their phones open during conversations or look over your shoulder at other people and what’s going on when speaking with you; worse, they sit on the edge of their seats waiting to interrupt.

Active listeners, meanwhile, pay close attention to meeting presenters, offer up clarifying questions or responses, and refer back to notes in future discussions. They do not need things repeated to them because they heard them the first time, making active listeners respectful colleagues.

Openness to Feedback

This might sound like a different soft skill, yet a lack of openness to feedback often indicates an individual is stuck in a pattern and unwilling to learn.

The ability to accept developmental feedback is critical for all of us; otherwise, how will we improve? Think about it; constructive feedback will help you do the best job possible when it comes to your role, and yet often, people take it personally and react defensively; when this happens, feedback is not heard.

No one is ever perfect, no matter how long they have been in a role. Reflecting on this, when did you last ‘overreact’ to feedback?

Growth Mindset

Having a growth mindset leads to the ability to accept feedback. Individuals with a growth mindset see feedback as the gift that it is.

Their mind is focused on what is possible rather than what is not. No matter what role, you will encounter roadblocks, disappointments, and other situations that might frustrate you. A soft skill critical to your ability to persevere is having a growth mindset.

Dr Carol Dweck conducted the original work on this several years ago. Her book is well worth reading to identify if you have a growth or fixed mindset.

For instance, someone with a growth mindset who did not achieve their billable target would look at this as an opportunity to double down and focus on what they could do differently in the next quarter.

Whereas someone with a fixed mindset would see this differently, complaining that the target was too high, the clients they were working with were demanding, and the list of complaints goes on.

Adaptability & Flexibility

The last few years have been a challenge for many, yet certain employees have stood out above others; Two words describe them.

• Adaptable
• Flexible

No matter your role in your business, the ability to adapt to change and a positive, flexible attitude about what is happening never go unnoticed.

Many people have no idea how negative they can be when something does not go their way. Worse still, they become a classic mood hoover.

Fact: Our business landscape is changing, and no matter what role you hold in an organisation, you have to be willing to adapt and change.

Analytical & Creative Thinking

Analytical and creative thinking are reported to be the two most important skills for employees in 2023 according to the Future of Jobs Report, with over 70% of businesses surveyed as part of the research, citing these as the most valued core skills. A purposeful increase in both of these cognitive skills clearly reflect the increasing importance of complex problem-solving in the workplace.

Analytical thinking is the ability to approach complex problems or situations in a systematic and logical way, breaking them down into smaller components, analysing the data, identifying patterns and relationships, and using that information to draw conclusions and make informed decisions.

It is of particular value in roles that require problem-solving, critical thinking, and decision-making skills such as data analysts, business analysts, financial analysts, engineers, scientists, strategists, and management consultants, among others.

Employees who display these skills are deemed to make sound judgments and decisions, and solve problems effectively. Analytical thinking is also useful for identifying trends, opportunities, and potential risks in a business, which can help organisations to innovate and stay competitive.

As a jobseeker, there are several ways you can highlight these skills during the process – starting with your CV; using relevant that demonstrate your skills here such as:

• “data analysis”
• “problem-solving”
• “critical thinking”
• “research”
• “logic”
• “strategic planning”
• “quantitative analysis”

Simply put, if you can provide concrete examples of when you have applied analytical or creative thinking, all the better.

In your interview, be prepared to demonstrate your skills and discuss specific examples of how you have used analytical thinking to solve problems or make decisions. You could even prepare a case study or work sample that showcases your analytical thinking skills.

Technological Literacy

Technological literacy is also deemed to be one soft skill that is growing in prominence and importance across a variety of sectors and roles. However, it is not just about using technology for everyday tasks like sending emails or using social media. It also involves having a deeper understanding of the underlying concepts and principles of technology, as well as its societal, ethical, and environmental implications.

In today’s fast-paced and constantly evolving technological landscape, technological literacy has become increasingly important in many industries and professions. Jobs in fields such as engineering, software development, digital marketing, and healthcare require a high level of technological literacy, as employees need to understand and use various types of software, hardware, and digital tools.

Moreover, technological literacy is essential for individuals to participate fully in a rapidly changing society and workplace.

Demonstrating technological literacy is relatively easy to do on your CV and during the interview process – although it is important to list those that are relevant for the job in question. It is a good idea to include specifics here such as level of qualification so a hiring manager can assess your exact competencies from the get-go. Additionally, be prepared to talk about examples where you have used your skills to solve problems or improve processes. This is arguably where you will stand out as a candidate… focusing on the impact these skills have had in your previous roles.

In Summary

Amongst the many developments we have seen emerge in the past few years, such as the gradual shift towards greater flexibility in the work life of professionals, the incorporation of AI technology into business and hiring practices and the transition of the industry away from established traditional norms comes a particularly pertinent point of discussion – and contention – one that has (and will continue to) influenced how businesses will operate in years to come: The well-documented skills shortage experienced by companies across the market.

Having an awareness of what these skills ‘are’ exactly is important – particularly if you are to be successful in your hunt for a new opportunity (and know the areas where you yourself may need to upskill).

Upskilling is more than just a buzzword doing the rounds – it is very much centred on the wider issues of skills shortages and ever-changing working conditions and environments that are affecting jobseekers and employers alike. And it seems like the focus on the importance of soft skills in giving you a competitive advantage (again, in your capacity as a jobseeker or employer) is not going away.

Simply put, soft skills focus on developing a positive can-do attitude. A well-worn statement perhaps – yet developing abilities like this will help you navigate most things that are thrown your way while making you stand out as a potential new hire for a company (as well as being areas to focus on if you are indeed in the hiring seat, and looking for a standout candidate to bring on board).

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability. With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

With the prospect of a new role on the horizon, arguably the hard bit is done. You have aced your interviews, impressed your new employer, and are no doubt looking to the future and the next steps in your career.

But even with the excitement of a new position looming, there is still an incredibly important step to take in making that move – handing in your resignation to your current company.

Here we offer our top tips on how to address this often-uncomfortable conversation – and ultimately remain professional, and on good terms as you exit the business.

1. Communicate To Your Manager First

With an exciting new role to look forward to, it can be tempting to tell close associates and friends, however the first person who should hear about it is your reporting manager. If a senior partner, or even your Manager themselves hears about your intention to leave from another colleague, it goes without saying that it won’t leave a favourable impression which is ultimately what a well-thought our resignation is trying to achieve.

Arrange a time to speak to your Manager and let them know the situation first. Face-to-face is ideal as it minimises any misunderstandings or miscommunication, although video call would also work well for those who work remotely or in order to expedite the process.  It is best practice to verbally tell your Manager of your intention to leave along with the reasons that have led to that decision as it is highly likely that you will be asked both why you are leaving and where you are going to – so it’s wise to have a response planned.

2. Be Prepared For Conversations Around Negotiation

Whatever the reason or reasons for leaving your current company, it is always worth having a preliminary conversation before you start looking for new opportunities, to see if those initial reasons may be overcome. If, however that conversation didn’t take place, you should nevertheless consider what you would do should a counter-offer be on the table once your make your intention to resign clear.

In the current market, where demand for talented professionals is outstripping supply, this is exceptionally common, so you need to at least be prepared for such a scenario and ask yourself, would you actually accept a counter-offer?. The answer to that lies in ultimately revisiting the reasons you wish to leave in the first place.

Counter-offers take many forms including increased pay, a promotion, enhanced benefits, or a combination of all of those, and there is no doubt that it can feel flattering to be in that position. However, research suggests that 80% of people who accept a counter-offer tend to leave within 6-12 months of accepting. Is it likely you’ll also be part of that statistic?

3. Prepare Your Resignation Letter

Once the decision to leave is final, you must put this in writing. When it comes to your resignation letter, it should be short and polite. Within the letter itself, it is not necessary to justify your reasons for leaving your current company or go into lengthy explanations as you can are likely to have (or have had) a more informal chat about this with your reporting Manager. The document is simply to cover the legalities of ending your contractual agreement with your employer and will be kept on record, so details like the date of the notice, confirmation of notice period, and last working day should be accurate.

You may wish to use the formal communication as an opportunity to highlight things you are grateful for – skills you have learnt, help and advice you have received, and opportunities to boost your career that have been offered, but that is not mandatory. Do, however, avoid the temptation to criticise your colleagues, boss, partners or clients.

4. Discuss Those Finer Details

Your Manager will mostly likely want to discuss with you the finer details around how and when you will let colleagues know you are leaving. You may wish to inform them individually, or as a group, or have your Manager tell them for you.

You also need to confirm your notice period and how this affects your new role start date. This should be communicated clearly in your contract of employment, but it is always worth a conversation on whether it is realistic to shorten this (if desired by any party) or even extended on request.

Whether your notice period is 2 weeks, 2 months or anything in between, its important you are aware of this before giving your new employer a start date that you may not be able to commit to. Be prepared that in some cases, you may be placed on gardening leave rather than working your notice period.

Garden leave (or gardening leave) is when an employer tells an employee not to work either part or all of their notice period. This could be because the employer does not want the employee to have access to sensitive or confidential information they could use in a new job (Source: ACAS) In this case, you are still employed by your employer, just not working for them and therefore you are still entitled to your salary and contractual agreements in this period of time.

5. Plan A Robust Handover

Scheduling time to plan for a smooth transition shows you to be a true legal professional and not someone who leaves a business or an employer in the lurch, or projects unfinished. Think about your specific areas of responsibility – current caseloads, unfinished assigments, urgent jobs and upcoming commitments, as well as information on your clients that your successor or wider team will need.

If possible, invest some time in training up your successor, or at least making formal handover notes, to ensure you minimise the impact on the company when you leave and once again, keep the working relationship positive.

6. Start Clearing Your Desk

Once colleagues are aware that you are leaving, you can start to clear your desk so that it’s ready for the next occupant. Removing paperwork, filing and archiving, binning wastepaper and taking personal items such as photographs home will ensure your workplace is ready, clean and welcoming for the next person.

7. Stay Committed

It may be tempting to spend time planning what you will do in your upcoming new legal role (and if time permits, there is definitely merit in keeping in touch with your new employer during your notice period – following their social media accounts to keep track of the latest news, be aware of any networking events etc) but nevertheless, you are still being paid to do your current job – so it’s important to remain committed to that role until the very end.

Remaining an active team player, working hard up to the last minute and completing casework where possible will be noted by colleagues and your employer and will ensure you leave on a positive note – and your professional reputation within the working community follows you as you move on.

8. Embrace The Exit Interview

If you are offered an exit interview by your employer, it’s always a good idea to take that opportunity while you can. These usually take place between yourself and a HR manager and are aimed at establishing any way in which they can improve the firm or addressing issues of which they may be unaware of.

While you can, at this point, bring to light any concerns you might have, keep your observations professional and your criticism constructive, always keeping in mind not to burn any bridges.

Taking these steps will not only provide closure on your previous role but will ensure you leave your company a well-respected and professional ex-colleague, with whom your former team and senior partners will be happy to network with and recommend in the future.

Next Steps

If you need any more general guidance as you exit one role for another, or are at the very start of your search for a new opportunity, do give our recruitment specialists a call today.

• 01772 259 121
• enquiries@clayton-recruitment.co.uk

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, Industrial, and Engineering appointments, on a permanent basis. If you are looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

The interview process can be a gruelling task for all parties involved. When most hiring managers think about the complexity of interviewing, they focus on the challenges facing the person being interviewed. However, those hosting the interview also have their own hurdles to overcome too.  

From avoiding unconscious bias, avoiding ageism, and making sure you sell your candidates on the idea of working with your business, there are several important points to keep in mind as well as remembering all the main points covered at the end of the session.  

Here are some of the top strategies to follow as a hiring manager if you’re concerned you might not be getting the most out of your interviews. 

1. Know Your Interview Options

The first step in ensuring you can master your interviews as a hiring manager is knowing what methods you can use to best connect with potential candidates.  

Today, the traditional face-to-face interview isn’t your only option. Video interviews have increased by 67% due to the pandemic and the rise of remote working with technology advancements being key. As hybrid employment options continue to thrive and companies look for ways to streamline the interviewing process, video conversations will likely grow to be more common in many businesses throughout the upcoming years if not already popular.  

But not forgetting, there’s also the time-old classic of picking up the phone for simple phone interviews as well to simply hear the person who could potentially be working with you. 

Each type of interview has its own challenges to consider. For instance: 

• In-person interviews: You’ll need to think about where you’re going to host your interview, whether it’s a welcoming space, who will attend, and whether the candidate will present or just have a simple face to face conversation. 
• Video interviews: Consider what kind of video meeting software you’ll be using, the background you’ll have in your video, and how you can present yourself as professionally as possible over a webcam. Always test the sound and camera quality beforehand and check whether all those participating are visible on screen. 
• Phone interviews: Ask yourself whether you may need to record any phone interviews to go back over them later and how you can ensure you get a promising idea of what the candidate is like based on voice alone. 

2. Avoid Inappropriate Questions

Inappropriate questions are becoming more common than you would think in interviews. While certain topics of conversation can feel like polite small talk at first, they often cause more problems than you’d think. For instance, asking people about what they did on the weekend can create an unconscious bias if you also have a shared hobby with them – but also at the same time, could be harmless conversation to break the ice. 

Unconscious bias could favour one candidate over another because you like certain things about their lifestyle or personality, which have nothing to do with the role or the ability to complete their tasks. 

Some other questions to avoid are: 

• Where do you live?  

• How did your childhood shape your professional life?  
• If you could choose a different career, what would you choose?  
• What is the worst trait of your previous manager? 

All the above questions could be classed as too personal, too confronting and encouraging speaking badly about others – all traits you want to avoid when interviewing someone for the first time and something you don’t need to hear to assess their capabilities for this role. 

3. Interview Styles and Formats

There are many kinds of interviewing techniques that today’s business leaders and hiring managers can use, including competency-based or collaborative interviews, presentations, and group interactions to get a real feel for the potential candidates. 

Interviews are always best performed with two people from the hiring company, which can help avoid bias. It also gives those hiring the chance to discuss different opinions on those they are interviewing and not decide based solely from one person’s perspective and therefore giving the candidate a fair chance. 

Other methods are to consider using a first and second stage interview format before the final decision is made. In today’s environment, many first and second stage interviews can take place over Zoom or Teams so that it suits all parties involved. Carrying out interviews online also gives you more chance to interview more people, without the need for travel, time allocation and gives the candidates a better chance of being able to partake at a time that suits them and you best. 

4. Generalise Your Interview Questions

Standardising your interview questions makes it easier to assess your candidates when you have interviewed several people for a role. It also means you’re less likely to allow unconscious biases to get in the way of your hiring decisions because you’re evaluating everyone based on the same set of guidelines, criteria, and questions. 

Create specific competency-based interview questions for the specific role in question, which allows you to score each potential employee based on their specific values, behaviours, and results.  

For instance, you can ask questions like; “share examples of times they’ve acted as a leader” or “shown exceptional teamwork”, and then make notes about their responses. Assigning scores to answers will also help you see who you should be shortlisting based on their answers compared to others if you are interviewing a larger number of people. 

Your interviews need to maintain a level of flexibility. It will be logical to ask follow-up questions to elicit more detail at times when needed if the candidate doesn’t elaborate themselves. 

“Tell me more about X or Y or why you decided to do B or C” are classic follow-up questions that work well to get more of an understanding of the candidates’ experiences.  

To make sure you know about a candidates’ hard skills, behavioural and soft skills there are some questions that LinkedIn Talent Solutions suggests you cover.  

• “Say you’re negotiating a contract or administrative action or settlement in which the parties are far apart in what they want. Use a past example of this to talk me through your negotiation process.” 
• “What would you do if you were asked to work on a case, contract, or business scenario that gave you ethical qualms? Has this ever happened to you—and what did you do?” 
• “Tell me about a time you had to make a tough call that required you to decide between a gut feeling and the strategic decision-making of outside counsel.” 

5. Make Notes and Follow Up

Finally, make sure you take notes as often as possible as you progress through the interviews. It’s easy to get caught up in the moment of the conversation and then forget everything you needed to know about the candidate when you come back to review later.  

Always set aside some time at the end of each interview to gather your thoughts and catalogue what stood out to you most about the candidate (good and bad) before heading into another interview or meeting.  

Making notes can also help when you’re following up with your candidates by allowing you to provide a more contextual and relevant message and feedback, should they be successful or not. Showing you remember what you said (like any requirements for their starting dates or training they need) shows the potential candidate you’re invested in working with them and that you are attentive to what they were talking about during their time with you. 

Remember, if you’re struggling with your interviewing process, it’s often helpful to seek some help from a specialist recruitment company like ourselves that can help with a lot more than just finding you new candidates – we can also give you advice on how to interview more effectively, with tips on questions you might need to ask. 

Starting any new job and settling in can often be somewhat of a rollercoaster. On the one hand, you will no doubt be delighted that you have landed an exciting new role that is a great fit for you, and are looking forward to your future and career progression. However, on the other hand it is often a period in which you may feel a little out of place – at least initially.

Fortunately, there are several things you can do to ensure you settle in quickly to both your new surroundings and team as well as tackle any potential stresses or concerns head on, and really start to establish yourself as a trusted colleague among your peers.

Utilise Tools To Help Keep You Organised

Getting and staying organised is not only essential for keeping on top of your general workload; it’s also a key to your career success and longevity, especially if you are aspiring to carve out an exceptional career for yourself as a high-performing member of the team.

Set up a system for categorising your emails as well as scheduling any ongoing tasks and projects. Most companies nowadays use a form of task-management software such as Monday, ClickUp or their own in-house platform. Ensure that you get adequate training on how to use this as it will undoubtedly enhance your productivity and help to keep on top of the many spinning plates.

If your employer doesn’t use a dedicated task-management software, or doesn’t invest in any 3rd party software, you can always implement your own system. This might mean using your own planner app, or if you’re not the most tech-savvy, you could always do things the traditional way with a daily planner. Regardless of which system you choose, get yourself in the habit of coming up with a rough schedule for how you will go about tackling your tasks.

Set Goals That Push You – But Are Also Realistic

It’s natural to want to impress when you’re starting a new role, and many feel it is par-for-the-course to go over and above in those reputation-building first few months. Yet, whilst it can be tempting to take on more than you can handle, there is a fine line to tread between throwing everything (and more) at the role, and also being realistic with yourself about your own limitations.

If the goals you’ve set for yourself are beyond your current capabilities, you’ll start to get frustrated and discouraged when you keep failing to get things done – this is a sure recipe for a career burnout. Even the most experienced employee is bound to fall short of a goal now and then; as a new hire, it’s going to take you time to learn the ropes of your new employer. So, allow yourself the chance to learn during this transitional period and try to view your setbacks as a way to become a more efficient and knowledgeable employee.

Rather than cluttering your to-do-list with an excessive number of tasks every day, try to take things slow and celebrate every accomplishment. If you take on too much too soon, you’re likely to get buried and behind on the tasks that really matter. By focusing on your top few priorities each day, you will feel a sense of accomplishment when you’re able to clear your to-do list on a daily basis.

Find The Right Balance

When starting a new job that you really like, it can be tempting to throw yourself in headfirst. However, as with setting realistic professional goals, it’s just as important to establish realistic life goals. Don’t lose sight of your work/life balance. In other words, if you don’t make time for the things and people you love outside of work, you won’t be loving your new role for very long.

Finding the right balance between work and family is one of the most important ways to reduce job-related anxiety and completely getting off on the wrong foot. Making time for yourself and your loved ones, as well as disconnecting mentally from your job, will allow you to return to work refreshed. Try to schedule out your week in advance to ensure that you have time blocked out to unwind with family and friends. Setting this time aside will help ensure that you don’t get overly stressed or exhausted in your new role.

Make Time To Look After Yourself

Just as crucial as finding the right balance between work and play is maintaining your physical, mental and emotional health. You should never underestimate the power of a good night’s sleep and a healthy diet. Eating poorly and not getting enough sleep will only cause you to be tired and less productive, which may lead to stress in the workplace.

In addition to maintaining a proper diet and sleeping routine, one of the best ways to impact your physical and mental health is by staying active. This doesn’t mean that you have to join an expensive gym or punish yourself with an extreme workout. A simple routine of either a short yoga session or a quick run before you go to the office in the morning can simultaneously boost your confidence and improve your performance at work.

Many businesses in the UK offer specific elements relating to health and wellbeing as part of their benefits packages including gym memberships and cycle-to-work schemes. Even if neither of these are available to you with your new employer, it is likely there are various initiatives and services available to support you – make sure you take any logins, information, and the opportunity to engage where you can.

Invest In Relationship-Building From The Get-Go

While most firms have some sort of formal induction programme, you should never be afraid to ask questions if you don’t understand how to do something – even after this initial period. For new starters, particularly those in larger businesses, it’s possible that you will be placed with a mentor or someone you can go to with questions – don’t hesitate to seek out their help when you need it. While asking your co-workers or boss questions may feel like it shows weakness, actually lets your colleagues know you’re serious about understanding how things work, rather than trying to do something you aren’t sure of on your own.

Relationship-building is crucial in your first few months at a new place of work, and should be across the whole business if possible – with peers, managers, direct reports and any clients or service providers that you communicate with directly. By investing time in this, you will quickly build up trust and ‘social capital professionally’ that according to Danielle Allen from Building Impact, ‘will allow you to advance and contribute meaningfully to the organisation’s growth’.

And Finally,

Your first couple of months in a new role are likely to be a whirlwind of learning new processes, building relationships with colleagues, getting used to a new working environment, as well as getting on with the tasks at hand. No easy task – but hopefully with the support of your new employer, you’ll soon become a (valued and respected) part of the furniture.

About Clayton Recruitment

Clayton Recruitment has been partnering with organisations across the country since 1989, and during that time has built up an excellent reputation for trust and reliability.

With specialist divisions covering Commercial, Financial, and Engineering appointments, on a permanent basis.

If you are looking for your next career move, we can help. Call us on 01772 259 121.

If you would like to access our free guides, view them all here.

It’s generally accepted that over the last two years since the pandemic, there have been many sectors and regions that have felt the strain of workload increases and it’s just been accepted as the norm.

Yet the past few years have seen an explosion in the hours worked by many employees as numerous sectors navigated the ups and downs of the pandemic and its concerned client and customer bases.

And it is taking its toll.

The Current Mental Health Challenges Employees Are Experiencing

In a recent C.I.P.D. survey, the evidence suggests that the coronavirus pandemic heavily influences employee health and wellbeing.

The virus has and continues to disrupt due to staff absence, and in some cases, employees are suffering the after-effects of contracting the virus from long COVID. Although organisations are still committed to supporting their people, evidence suggests that activity in this area is starting to slip. A more holistic approach – based on the health risks and needs of the workforce – is much needed.

According to the Mental Health Foundation, “1 in 6.8 people are experiencing mental health problems in the workplace”, that’s an astounding 14.7% with women being nearly twice as likely to experience problems vs. men. Studies show that better mental health care and support in the workplace will save UK businesses up to £8 billion per year and promoting wellbeing within your business can reduce sickness absence days of which 12.7% are currently used for mental health conditions.

Assess The Situation in Your Business

Some of the larger businesses we work with conduct a regular employee survey, though historically, asking your team about their wellbeing hasn’t been included.

Consider the nature of the questions you ask employees, and take proactive measures to ensure that respondents are safe from identification. Attempting to measure mental health and stigma in highly challenging environments like an overworked business may also skew results so that they are not representative of true employee sentiments.

This is stage one, as it is critical to know what you are dealing with first before you can implement a process to make a difference across your business.

Have Mental Health on Your Agenda

As in all areas of business, if you want an area to change, you must give it focus. I am sure your business has a growth plan and ideas on succession planning, and you may be working with someone like ourselves on building your talent pipeline.

Your leadership team will have a strategic plan on how to take the business forward, and in today’s landscape, part of that needs to include looking after the wellbeing of your team.

As a first start, you can find some excellent resources on the Mental Health Foundation website here. In addition, assign a partner to the role of mental health lead in your business. Consider engaging the help of external suppliers to help you implement an Employee Assistance Programme (E.A.P.) which is one part of a well-being solution.

E.A.P.s are intended to help employees deal with personal problems that might adversely impact their work performance, health and wellbeing. E.A.P.s generally include assessment, short-term counselling and referral services for employees and their immediate family – wherever they are in the world.

Support Managers To Coach and Lead Their Team

An easy start to improving well-being is to instil a coaching culture in your business aligned with external training on mental health and well-being. As a manager trained in well-being, you can make a huge difference to your team.

Honest and open communication during regular catch-ups with your team members can help identify struggling people.

We know one business uses a traffic light system during conversations with green when everything is ok, amber when a few cracks appear that require help, and naturally, red for an extreme case and that individual needs support. The well-being plan has created multiple resources we can all now access to improve our mental health, so finally, I want to share a few examples.

Provide Support Resources For Your Team

The way we think and listen to our thoughts can cause us to spiral out of control. It is no wonder that working with a coach proves to be a valuable support mechanism for many.

One business we know utilises the help of an external coach, with team members having the ability to book sessions to help them navigate any stress they are experiencing.

Many of us accept that we lead busy lives, and the ability to handle overwhelm and calm can be facilitated in many ways.

Though it sounds counter-intuitive, there are several online apps that many individuals use with great success. The aptly named Headspace and Calm apps have over a hundred million users and provide access to multiple resources.

Develop Your Action Plan

Finally, improving the well-being of your team is about taking action. We have shared several ideas and resources here.

In addition, the way many people worked remotely during the pandemic helped their work-life balance and well-being. We have written posts about the value of hybrid working here and, most recently, the move to a four-day working week here.

All of these ideas can be used to help your team improve their well-being – although obviously need to be carefully considered alongside business strategy and key objectives.

Did you know that Leonardo Da Vinci, in 1482, wrote the first ‘official’ CV? It was addressed to the Duke of Milan in the hope of gaining a specific painting ‘gig’. 

Da Vinci was well known for his intelligence and consequently focused the content of his CV on the project in question. He highlighted his prowess and results in using certain painting techniques he knew the Duke required for the painting in his ‘CV’. 

Fact: Tailoring your CV to the role in question has always been critical. 

I am sure Leonardo would have been astounded to discover that this humble communication piece would continue to be the start of the recruitment process over five hundred and forty years later. 

Though candidates are taking to TikTok and other social channels to promote their personal brand, a CV continues to be the first communication piece your legal hiring manager requests from the team here at Clayton Recruitment. 

So, what are the key elements you need to consider as you craft your CV to stand out to the business you want to work for? 

After over twenty years of reading good, average, and downright diabolical CVs, we have a few suggestions to create a CV that profiles you as the perfect candidate to take to interview. 

Let’s start with the basics hiring managers look for on the first skim through. 

CV Basics 

Before diving into specific content and structure, let’s confirm some CV basics. This is the initial document your new employer will see alongside a cover letter should you choose to use one; more about that in another post. 

It does not need to be more than a couple of pages long; brevity and getting to the point are key. Your hiring manager will explore more about you and your experience related to your CV in the interview. Remember to ask your recruitment consultant for help on this. 

Ensure your full current contact details are visible and correct; name in bold at the top of your CV, followed by your full address, email and mobile phone number. 

It is common for candidates to find their old CV on a hard drive and use this without checking that the details and phone numbers are still accurate. There isn’t a requirement for a photograph in the UK, nor should you add your date of birth or marital status. When it comes to pronouns, she/her, he/him, the decision is yours.  

If you have a disability, it is not necessary to add this though it can be helpful for both your recruitment consultant and hiring manager to know when they are setting up an interview. 

Create a new email address purely for job hunting. There is nothing worse than an overflowing personal inbox where email communication gets lost, and you end up missing vital emails from your recruitment consultant.  

Though your name may be taken on Gmail or Outlook.com, adding private or personal or a number to your name should work.  

For example, Angelasmithprivate@gmail.com looks professional and is easy for a recruitment consultant to remember. Avoid adding your birth year, for instance, AngelaSmith1977, as this could set up age bias. If you were born on the 27th of the month, AngelaSmith27 would be fine. 

This leads to formatting, fonts, and grammar. The more challenging something is to read, the less people concentrate, and key convincers about you and your ability to excel in the role you add to your CV can get missed. 

Use a professional font, nothing less than 10 point and avoid any non-professional style; you are applying to a buiness. It is easy to think that standing out in this way is a good idea. It isn’t -leave that to the answers you give in the interview. 

Have clear headings for sections, use spacing and bullet points and keep a consistent formatting theme in the body of your CV. 

Read through your CV to check for context and content and that it reads well. Typos, spelling, and grammar can trip up the best of us, so treble check everything and get a friend or significant other to read over what you have written. 

CV Content 

As Da Vinci worked out, tailoring your CV to the job you are applying for is critical, which you can do throughout each section I have highlighted below. 

As a start, add a personal statement. This is a concise summary of four or five lines that summarises you, your work history, and your main achievements. 

Your Personal Statement  

Be specific in your work title; for example and avoid jargon. In many professions, years of experience post qualification are critical to add here. Refer to any main achievements, and where possible, make these relevant to the job description as you now start to tailor the CV for the role in question.  

Finally, give a couple of examples of what you can bring to the role. 

Work Experience 

When it comes to work experience, list your current position first and then work backwards. Add the title of the role, the business in question, how long you were there and your main responsibilities. Then list the key results you delivered and align these to the job description. Talk to your recruitment consultant, who will be able to help you pull out what the firm in question is looking for. 

Highlight Work Gaps 

As you add the list of roles and businesses where you have worked, highlight any gaps you have had and why.  

Be transparent; the world is a very different place to what it was, and taking time off to look after our own mental health or family members, new and old, happens. Hiring managers in the working world, as you might expect, are naturally predisposed to look for detail, and if they can’t identify what you were doing between 2011 and 2012, they will be left wondering what other details are missing.  

I am sure you can answer the question well in an interview, but remember this is a screening stage where the hiring manager will likely read your CV in isolation. 

Education and Qualifications 

When it comes to education and qualifications, use a similar format with the most recent qualification first. State the type, result, the dates and the university or college. A brief summary of the areas or specialisms you studied will be relevant here, as would any memberships you are a part of. 

Relevant Skills 

When it comes to skills, list anything relevant to the role here. This might be your new business development skills, a specific software package you can use or languages if they are relevant to the role, geography and the population the business serves. 

Interests and Activities 

If you are involved in activities that relate to your role and profile you as a team player or potential leader, then, of course, add that here. 

Summary 

When it comes to writing a CV, the devil is in the detail, and this is where the help of your recruitment consultant is vital. 

We have shared a basic flow here, and it is up to you to fill in the gaps relevant to the specific role in question. 

If you are ready for your next legal move, check out a selection of our current vacancies here and then upload your current CV here. Our team are based across the UK, and you can find all the relevant phone numbers here.