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    Telephone Data Researcher

  • Job type: Permanent
  • Sector: Customer Service
  • Location: Preston, Lancashire
  • Salary: Up to £17000 per annum
  • Date posted: 08/08/2019
  • Job reference: 41000_1565276022

Our client, based in the Fulwood area, is seeking a Telephone Data Researcher to join and support their busy sales team.

Working within a tight-knit team in a target driven environment, responsibilities of the position include:

* Outbound calling to identify new customers to clarify and update information on the Customer Records Management system (CRM)

* Researching and adding new & existing companies to the CRM.

* Checking incoming leads and making sure they are assigned correctly.

* Processing lost-customer data.

* Providing support for other call centre staff, checking phone numbers and updating records.

* Archiving and reclassifying records.

* Appointment generation as required.

* Reception cover duties.

The successful Telephone Data Researcher will be able to demonstrate:

* Outbound telephone call centre experience.

* Experience of working to targets/KPI's

* Good basic I.T. skills

* Excellent communication skills.

* Proven dedicated work ethic.

* Ability to work as a team, use own initiative and pay attention to detail.

* Good telephone manner

Clayton Group is acting as an Employment Agency in relation to this vacancy.