- £25000 per annum
An opportunity has arisen for an experienced Motor Trade Service Advisor to join a franchised main dealer in the Preston area. You will be expected to provide a first-class customer experience as well as implementing the Company’s core values.
This key position has a major part to play in achieving dealership success by providing a professional service to all of their client’s aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership.
The Role of a Service Advisor:
Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department
Advising on technical queries or issues
Booking vehicles into the department for work to be carried out
Informing customers of the progress of their vehicle
Cross selling customer repairs and parts
Finalising the invoice on completion of required work
The ability to work independently in a busy, pressurised environment is essential
Customer focus, relationship maintenance and communication skills are of paramount importance in this role
Technical skills and experience are essential
The successful applicant will be self-motivated, with a proactive approach to customer service
A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
You are required to have Service Advisor experience from within the Automotive trade so that you can hit the ground running
You must be well presented and have excellent interpersonal and organisational skills.
You must be IT literate with experience of ADP/Keyloop system.(Kerridge)
Hours of work – Monday to Friday 08.30-17.30 with and 1 in 4 Saturday’s 08.00 to 12.30 as per the rota.
If you are interested and have the relevant experience please submit your CV.