Accessibility Links

    Sales Operations Manager

  • Job type: Permanent
  • Sector: Sales Manager
  • Location: Preston, Lancashire
  • Salary: OTE
  • Date posted: 09/10/2018
  • Job reference: 36509_1539088921

My client is a successful and expanding financial services organisation, and they are seeking a Sales Operations Manager to join them and lead a team of Sales Advisors.

Reporting to the Director of Sales, the successful Sales Operations Manager will be responsible for leading and managing a team of in and outbound Sales Advisors, including managing day to day sales activity, campaigns and KPI's using operational data and CRM. In addition, other responsibilities will include:

Interrogating telephone and production data and making recommendations for campaigns or improvements

Through regular reviews and monitoring, ensuring the sales process and quality of B2B customer support remains compliant and consistent with corporate governance requirements

Training and developing the team to maximise results aligned to prescribed targets and KPI's and overall corporate objectives

Providing weekly and monthly MI data to management

The successful Sales Operations Manager must demonstrate a proven track record of managing a telephone sales team to achieve/exceed targets, experience of B2B sales, working as part of an effective management team and experience of financial services with an understanding of retirement/ER market highly desirable.

Clayton Group is acting as an Employment Agency in relation to this vacancy.