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    Sales Hire Desk Controller

  • Job type: Permanent
  • Sector: Customer Service
  • Location: Preston, Lancashire
  • Salary: Negotiable
  • Date posted: 05/04/2018
  • Job reference: CMS032037'2002_1522922117

My clients are a leading tool hire company and are looking for a Sales Hire Controller to work in their Preston depot.

The Sales Hire Desk Controller will...
Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
Serve on the depot counter providing a quick and accurate response to customer¿s needs.
Taking of orders, processing and following them through to completion.
Arranging delivery and collection of orders in according with the customer¿s requirements.
Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained
Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements
Keep the Depot Manager informed of any repairs and maintenance of equipment required
Handling of cash transaction
Keeping the depot, and in particular the hire desk area, tidy at all times
Maintaining product knowledge

Should have associated experience in the trade counter, industry and or sales with a good understanding of how people in these trades are dealt with. A RETAIL ONLY BACKGROUND USUALLY IS NOT SUITABLE.
Should have higher than average communication and sales skills.
Should have strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
Should have good literacy, numeracy and computer skills.
Should have a high level of customer service in all areas.

To apply for this role please forward your CV to Tracy Bolan at Clayton Recruitment using the links below.

At Clayton Recruitment we passionately believe your talent matters, so we specialise in recruiting the best talent and connecting this to your opportunities. Based in the North West, our pedigree and service levels give those looking to make a move a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site for our latest blogs and news and to keep up to date with current vacancies.

Clayton Group is acting as an Employment Agency in relation to this vacancy.