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    Sales & Service Associate

  • Job type: Permanent
  • Sector: Telesales
  • Location: Blackburn, Lancashire
  • Salary: £17500 - £18500 per annum + ex OTE & Bens
  • Date posted: 11/02/2019
  • Job reference: 38201_1549905715

Our client is a leading manufacturer of medical hardware products, and they are seeking a determined and focused sales person to join their team.

The successful Sales and Service Associate will have responsibility for:

Service Contract renewals to lapsed customers and updating contract information on CRM

Making outbound sales calls in order to exceed set targets each month

Processing orders

Working as part of a team in order to pass leads for the internal sales team, and to support the Customer Service function

Managing leads effectively as set out by Customer Care Supervisor

Updating the CRM database with contract details and all other relevant Customer notes

Sending quotes and information within 24 hours to the end user

Answering customer service

Responding timely to e-mails

Attending Internal Customer meetings and training courses

Calling existing customers for feedback on Installation & Training

Contacting current customers for consumable orders as set out by Customer Care Supervisor.

To succeed in this role, the Sales and Service Associate should demonstrate:

Determination to achieve set targets

Adaptability to change as the role may vary depending upon the market and demands

An excellent telephone manner, with a professional and friendly Customer approach

Excellent listening skills

Well-developed verbal and written communication skills

Awareness of the market place and company products - training will be given

Ability to spot important market information and pass this on to the relevant person

Good housekeeping skills in order to update and maintain sales leads/records as required

Clayton Group is acting as an Employment Agency in relation to this vacancy.

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