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    Property Claims Advisor

  • Job type: Permanent
  • Sector: Other
  • Location: Preston, Lancashire
  • Salary: Negotiable
  • Date posted: 10/08/2018
  • Job reference: 35095_1533912527

Based on the outkirts of Preston, my clients are looking to fill an number of vacancies for Property Claims Advisors.

The role:

Handle departmental claims and perform additional tasks as may be required

Key Responsibilities:

To provide telephone claims advice and assistance in a professional manner

Follow standard claims procedure to determine the validity of claims

Communicating professionally with a variety of people including customers, insurers, suppliers and field advisors

Ensure compliance with contractual and regulatory requirements

Answer telephone line promptly and courteously

Responsible for the efficient handling of insurance claims and related product claims following standard procedures

Ensure the accuracy of information recorded in the database

Achieve service standards, company and contractual requirements

Compose proficient letters

Subscribe and maintain a happy team working environment

Provide high quality and professional assistance when dealing with telephone calls and correspondence

Report any complaints received to a department supervisor

General office duties as and when required

Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required



Communication skills (written and verbal)

Understanding and reassuring telephone manner

Professional attitude and appearance

Computer literate and strong keyboard skills

Proactive attitude


The hours of work are between 8.00 am - 8.00 pm with 1 in 3 Saturday mornings.

The company offer:

22 days holiday


Buss pass - £5.00 per month

Cycle to work scheme

Death in Service Insurance

To apply for this role please forward your CV to Tracy Bolan at Clayton Recruitment using the links below.

At Clayton Recruitment we passionately believe your talent matters, so we specialise in recruiting the best talent and connecting this to your opportunities. Based in the North West, our pedigree and service levels give those looking to make a move a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site for our latest blogs and news and to keep up to date with current vacancies.

Clayton Group is acting as an Employment Agency in relation to this vacancy.