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    Part time Customer Service Advisor

  • Job type: Permanent
  • Sector: Customer Service
  • Location: Chorley, Lancashire
  • Salary: Up to £9.00 per hour
  • Date posted: 22/08/2019
  • Job reference: 41221_1566463413

My clients are a small Building Society based on the outskirts of Chorley and have a vacancy for a part time Customer Service Advisor.

As a Customer Service Advisor you will be the first point of contact for the Building Society members, delivering an outstanding customer experience in every interaction with members both new and existing. Responsible for building deep and meaningful customer relationships through proactively identifying customer needs and explaining the benefits of the products and services.

This is a permanent Part Time role and the hours of work will be:

Monday & Friday - 10.30-2.30

Tuesday - Thursday - 11.00 - 2.30

Total 18.5 hours a week.

You will be required to work every other Saturday 8.45-12.15 and a day off in the week will be given back.

The duties will include:

Operate one or more till positions in accordance with procedures taking full responsibility for all monies held in the till.

Encourage members and customers to use the Society's full range of services and products for the benefit of both themselves and the Society.

Undertake all branch administrative duties to ensure the efficient operation of the Society.

Maintain knowledge and comply with all legal responsibilities and codes of conduct to which the Society must comply with i.e. Banking Code, BSA and FCA etc.

Comply with the Society's security, regulatory and operational procedures.

Keep up to date with key communications and changes to products, services and processes by participating in training activities and identifying opportunities for continuous improvement.

Carry out such other duties, which are consistent with the nature, responsibilities and expectations of the position.

To be considered for this role you will:

Have experience from a similar background,

Be professional and customer facing

5 GCSE at Grade C or above including Maths and English or equivalent.

Excellent communication skills both written and verbal.

Experience of Microsoft packages including word & excel.

Ability to independently manage multiple tasks.

Strong attention to detail.

Cash handling and ability to balance a till.

Strong administrative skills.

To apply for this role please forward your CV to Tracy Bolan at Clayton Recruitment using the links below.

At Clayton Recruitment we passionately believe your talent matters, so we specialise in recruiting the best talent and connecting this to your opportunities. Based in the North West, our pedigree and service levels give those looking to make a move a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site for our latest blogs and news and to keep up to date with current vacancies.

Clayton Group is acting as an Employment Agency in relation to this vacancy.