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    Part Time Building Society Customer Service Advisor

  • Job type: Permanent
  • Sector: Call centre & Customer service
  • Location: Lancaster, Lancashire
  • Salary: Negotiable
  • Date posted: 30/11/2018
  • Job reference: 37336_1543588051

A modern, forward thinking building society that is committed to remaining independent and mutual, based in Lancaster has a vacancy for a part time Customer Service Advisor.

The role will be...

To support the Branch Manager in delivering Branch goals and sales target's through generating leads for new business, promoting high standards of customer service, creating a real culture of high performance and involvement in the local community

To communicate in clear, effective simple language to ensure effective communication is maintained with customers and team.

To deepen customer relationships by providing products and services to customers that meet their current and future needs.

To maintain a focus on supporting the Society brand, to demonstrate the Society values and behaviours at all times and lead by example.

To maintain a thorough working knowledge of Society controls, regulatory requirements and codes of practice within the Branch.

To adhere to all branch operational procedures and ensure cash handling procedures are correctly followed at all times

To identify customer complaints and promptly forward the information to the relevant Complaint Handler

The hours of work are Wednesday, Thursday and Friday 8.45 - 5.00

To apply for this role please forward your CV to Tracy Bolan at Clayton Recruitment using the links below.

At Clayton Recruitment we passionately believe your talent matters, so we specialise in recruiting the best talent and connecting this to your opportunities. Based in the North West, our pedigree and service levels give those looking to make a move a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-recruitment.co.uk for our latest blogs and news and to keep up to date with current vacancies.

Clayton Group is acting as an Employment Agency in relation to this vacancy.

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