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    Client First Response Team Member

  • Job type: Permanent
  • Sector: Call centre & Customer service
  • Location: Wilmslow, Cheshire
  • Salary: Negotiable
  • Date posted: 29/06/2018
  • Job reference: 34477_1530288249

Are you a dynamic Customer Service Advisor looking to embark on a legal career and need solid entry-level case management experience at the coalface, if so this could be the role for you...

This is a fantastic opportunity to join a dynamic customer service team at the hub of delivering their award-winning first class legal services to their clients.

The role is an interesting and varied customer facing position in offering front-line client contact and support using latest technology and case management software.

You will - experience inbound and outbound contact with new and existing clients via telephone, email, advising clients on new claims, review and collate client information and documentation. Prepare cases in readiness for claim submission, deal with other professional services and providers related to cases, process all related claims within the Operations Department, liaise and work with internal customers and departments. It is desirable that you are fully conversant with Microsoft Office Suite.

Situated within a dynamic, pro-active team this would suit a responsible, flexible and adaptable individual with a 'can do' attitude who is capable of multi-tasking in a number of disciplines. Suitable applicants will have a personable and friendly manner, enjoy speaking with people and the ability and desire to engage with prospective clients in their matters whilst also highlighting the features and benefits of choosing their services.

To apply for this role please forward your CV to Tracy Bolan at Clayton Recruitment using the links below.

At Clayton Recruitment we passionately believe your talent matters, so we specialise in recruiting the best talent and connecting this to your opportunities. Based in the North West, our pedigree and service levels give those looking to make a move a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-recruitment.co.uk for our latest blogs and news and to keep up to date with current vacancies.

Clayton Group is acting as an Employment Agency in relation to this vacancy.

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